. Check patients in-review all Demographics, insurances, HIPPA, PCP/Check patients out-explaining and collecting relevant charges and making appointments as necessary.
. Open and close practice as scheduled
. Maintains responsibility for cash drawer, including daily balancing
.Completes credit card close-out process daily
. Checks insurance eligibility for routine/medical examinations and eyewear coverage.
.Assists Optical department personnel in seating patients, making telephone calls and doing optical checkout.
. Answer incoming phone calls
. Performs special testing-Visual Fields, OCT. Enter orders into patients chart for those tests and also enter medications.
Receptionist: Checking in Patients- Verifying all demographics, insurances, printing encounter form, preparing patients charts, handing patient requests.
Cashier: Checking out Patients- Collecting payments/co pays, Filling out lab slips for bloodwork ordered, setting up testing ordered, making follow up appointments.
Phone Operator: Scheduling sick/routine visits, taking messages for doctors, taking prescription refills, writing up referrals, filling out new patient forms, discussing patients questions with triage nurses.
. Administered payroll and benefits to 80 associates
. Screen applications, interview and hiring
. New Hire Orientations and paperwork
. Resolving associates complaints and problems
. Balancing registers, making up deposits, balancing weekly cash reports, reconciling
layaways, sending out cash refund letters
. Fielding all incoming calls.
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