Detail oriented, highly enthusiastic customer service professional. Both personable and responsible, I am dedicated to maintaining a strong contribution to company success.
Worked one on one with various leading insurance companies to resolve financial conflicts regarding patient medical bills.Maintained up-to-date knowledge of insurance carrier policies regarding payments, rates of services, and time paying schedules.
Collected various types of specimens from patients throughout the hospital. Successfully interacted with patients and their family members, along with other co-workers. Assisted Lab Technicians with updated lab results and found answers to questions regarding patient medical history.
Retrieved specimens from patients both within the hospital and outpatient. Entered patient information in system and obtained patient medical history. Forwarded information from lab technicians to emergency room assistants and doctors.
Assisted with customers and orders to ensure a positive service record. Processed and issued monetary transactions. Handled all phone calls and inquiries into the business. Compiled weekly/monthly reports for supervisor regarding how product was being processed. Accurately logged in daily orders and those shipped out. Generated leads for new sales through telephone and e-mail contacts with potential new clients.
Coursework study in mathmatics, business, journalism, english, and general studies.
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