Dedicated and focused medical front office assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve office goals. Seeking a role of increased responsibility and to enhance skills already obtained.
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Placed outbound calls to patients in an effort to recover balances not covered by insurance. Gave patients several options to resolve balances including hospital charity.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Reviewed EOB's and re billed insurance as needed. Maintained accurate records and updated demographic information. Took inbound calls and payments over the phone form patients looking to pay balances in full.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Dispersed incoming mail to correct recipients throughout the office.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Managed daily office operations and maintenance of equipment.
Greeted patients and insured they were as comfortable as possible. Maintained the front desk and reception area. Verified insurance and updated demographic information. Maintained charts and records. Took cash, credit card, and check payments from patients paying for services without insurance. Took inbound calls using multi line phones. Set appointments using medical office scheduling software. Pulled charts and prepared office for the next business day.
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