Highly organized and detail-oriented employee with more than 20 years experience supplying thorough, organized administrative support. Continually maintains a positive attitude while interacting with demanding clients in a busy office setting.
Provides customer service to families, hospital departments and medical staff. Telephone calls placed to insured, under-insured or non-insured patient accounts balances for payment. Offering payments via credit card, payment plan, or reviewing of assistance programs for payment. Processing of refunds for overpayment on accounts. Continued review of patient account balance for final balance due.
Office manager of front office.
Screened applicant resumes and coordinated both phone and in-person interviews. Managed office supplies, vendors, organization and upkeep. Covered employees as needed for vacations. Greeted numerous visitors, including VIPs, vendors and interview candidates.
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