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Southeast Oral & Maxillofacial Surgery - Patient Coordinator Resume Example

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PATIENT COORDINATOR
Summary
Experienced medical office assistant with more than 10 years experience in working within clinical settings. Skilled in optimizing clinic workflows by managing patient flows, physician schedules, and patient appointments. Strong administrative skills, including cost estimates, accounts receivable, and patient records management. Seeking to continue work with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service.
Highlights
  • Meticulous attention to detail
  • Self-directed
  • Professional and mature
  • Insurance eligibility verifications
  • Strong interpersonal skills
  • Understands grammar
  • Medical terminology
  • Dental terminology knowledge
Experience
Patient Coordinator 04/2011 to 04/2016 Southeast Oral & Maxillofacial Surgery Knoxville, TN
  • Compiled patient information for physicians review and for billing and insurance purposes.
  • Retrieved patient insurance benefits and prepared cost estimate for treatment proposed by surgeon.
  • Delivered treatment cost estimate to patients and discussed finance options.
  • Checked out and collected fees from patients.
  • Scheduled patients for exams and surgery.
  • Answered questions and provided post-operative information to families.
  • Balanced daily monetary transactions and ran end of day reports.
  • Additional duties included heavy money handling, proficient use of office software program, basic office equipment and multi-line telephone.
  • Functioned as mail manager.
Patient Coordinator 07/2009 to 04/2011 Foothills Oral & Maxillofacial Surgery Maryville, TN
  • Scheduled patients for exams and surgery.
  • Compiled patient information for physicians review and for billing and insurance purposes.
  • Retrieved insurance benefits and prepared patient cost estimate.
  • Entered patient data into system and submitted any electronic insurance claims if appropriate.
  • Answered questions and provided post-operative information to families.
  • Checked out and collected fees from patients.
  • Ran end of day reports and prepared deposits.
  • Additional duties included heavy money handling, proficient use of office software program, basic office equipment and multi-line telephone system.
Case Manager 02/2001 to 07/2003 California Children's Services-County of Yuba Health Dept. Marysville, CA
  • Maintained caseload of approx. 200 critically ill or injured children.
  • Served as a liaison between the family and the medical community.
  • Performed interviews with the family in order to determine financial and medical eligibility for program funding.
  • Performed monthly and quarterly audits of dispersed funds and assisted in budget planning.
  • Performed standard office duties and use of standard office equipment including computer.
  • Maintained strict confidentiality regarding every aspect of my job.
  • Was instrumental and active in the creation of a new program that allowed the county to absorb a great deal of the state's duties in order to expedite funding and treatment to the children in the program.
Marketing Executive 03/1999 to 01/2001 Harlan Communications Yuba City, CA
  • Created and proposed marketing plans for local businesses.
  • Provided on-going maintenance for all accounts including collections for monthly charges.
  • Adept at public speaking and functioned as a liaison to the community at networking events.
  • Functioned part-time as a radio host for adult standard music and as producer for live sports-talk program.
Phlebotomist/Lab Assistant 05/1996 to 02/1999 Medical Center Lab Yuba City, CA
  • Performed venipuncture on out-patients both pediatric and adult.
  • Prepared specimens for testing or transit to other facilities.
  • Operated testing equipment and tested specimens while under general supervision of Technologist.
  • Additional duties included purchasing, inventory, maintenance of lab equipment and quality control database for laboratory.
Bookkeeper 05/1991 to 01/1995 Credit Bureau of Yuba and Sutter Counties Yuba City, CA
  • Functioned as accounts receivable clerk.
  • Performed regular audits of legal files.
  • Heavy money handling on a daily basis.
  • Additional duties included purchasing, switchboard, data entry, ten key, typing and mail manager.
File Clerk 12/1990 to 05/1991 Yuba County District Attorney Marysville, CA
  • Front desk reception.
  • Proficient use of basic office equipment including switchboard.
  • Research and update inactive case files when reopened.
Phlebotomist/Lab Assistant 09/1986 to 09/1989 Fremont Medical Center Yuba City, CA
  • Earned phlebotomy certification and performed daily venipuncture in a hospital setting.
  • Performed EKG's.
  • Coordinated and compiled outpatient billing information.
Education
English/Journalism 1987 Yuba College Marysville, CA
High School Diploma 1985 Lindhurst High School Olivehurst, CA
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Resume Overview

Companies Worked For:

  • Southeast Oral & Maxillofacial Surgery
  • Foothills Oral & Maxillofacial Surgery
  • California Children's Services-County of Yuba Health Dept.
  • Harlan Communications
  • Medical Center Lab
  • Credit Bureau of Yuba and Sutter Counties
  • Yuba County District Attorney
  • Fremont Medical Center

School Attended

  • Yuba College
  • Lindhurst High School

Job Titles Held:

  • Patient Coordinator
  • Case Manager
  • Marketing Executive
  • Phlebotomist/Lab Assistant
  • Bookkeeper
  • File Clerk

Degrees

  • English/Journalism 1987
    High School Diploma 1985

Where can I find a Southeast Oral & Maxillofacial Surgery Patient Coordinator resume example in Maple Valley, Washington ?

This is an actual resume example of a Patient Coordinator who works in the Office Assistants Industry. LiveCareer has 151592 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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