To obtain a responsible position in an established company where my experience will make an immediate contribution and will provide an opportunity for professional growth and advancement.
Education and Training
B.S: SociologyUniversity of California Los AnglesSociology
AA: General EducationGlendale Community CollegeGeneral Education
MS Word, Excel, Access, Outlook, PowerPoint, Peachtree
Type 64 wpm, 10 key by touch
Excellent Communication Skills
Excellent Time Management Skills
10 key by touch, Account Reconciliation, AP/AR, schedule appointments, auditing, benefits, Budget, clerical, coaching, communication skills, Excellent Communication, clients, excellent customer service, data entry, fast, filing, financial analysis, Forms, fundraising, government, grants, insurance, investments, Director, materials, meetings, Access, Excel, money, office, Outlook, PowerPoint, MS Word, direct patient, Peachtree, Peachtree Accounting, processes, proposals, quality, recording, rehabilitation, safety, scheduling, teaching, phone, Time Management, Type, workshops
05/2016 to Current
Patient Communications RepresentativeUCLA Health Systems － Agoura Hills, CA
Execute excellent customer service and communication skills by verifying and collecting appropriate information, scheduling, registering and recording patient data in an expedient and accurate manner.
Ensure correct patient's demographic data, schedule appointments, confirm referrals, and utilize Epic to its full potential daily.
Provided non clinical clerical support for the clinical staff, physicians and management in a fast paced environment.
Create an enjoyable working environment with friendliness and eagerness to learn.
Evaluation scores above the median, 90%.
07/2013 to Current
CNA Case ManagerHeritage Home Health － Reseda, CA
Respond appropriately to the physical, emotional and developmental needs of patients while providing them with the best quality of service.
Perform direct patient care aimed in increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdowns, rehabilitation and safety.
Schedule and accompany clients to medical appointments.
Keep medical records confident while adhering to HIPPA.
Monitor improvements and help patients regain confidence physically, emotionally, mentally, and financially.
Advise clients regarding money management, medical benefits, and government assistance programs.
First point of contact between doctors, pharmacies, and insurance companies.
Personal financial analysis, manage monthly finances, create invoices, pay bills, and generate investments.
08/2009 to 05/2013
P.E. Teacher/Sociology Teacher/ Athletic DirectorDiscovery Charter Preparatory － Pacoima, CA
Establish and enforce rules for behavior and procedures for maintaining order among the students.
Instruct through lectures, discussion, activities, and demonstrations.
Adapt teaching methods and instructional materials to meet students' varying abilities, needs, and interests.
Maintain accurate and complete student records as required by the administration.
Developed interactive teaching methods, in which students can learn with multiple learning tools.
Identified individual students' needs and worked with counselors to improve their educational experience.
Held good communication with students, athletes, parents, teaching staff, coaches, and administration.
Took part in faculty meetings, workshops, and professional development.
Athletic Director of all the sporting activities, hire/fire coaching staff, train coaching staff, create staff meetings, and operate a variation of fundraising methods.
Budget athletic events, created purchase orders, and held fundraisers.
Create proposals for grants.
08/2007 to 05/2009
Payroll Accounting AssistantUCLA Payroll Department － Los Angeles, CA
Generate/Correct/File W2 Forms.
Assist office with auditing.
08/2005 to 06/2007
Office ManagerJust Beyond － Reseda, CA
Direct and coordinate the supportive services department of the business.
Manage production, delegate tasks to employees, and oversee the final product.
Set goals and deadlines for the department.
Analyze internal processes and recommend changes to improve operations.
Work with Peachtree Accounting to handle AP/AR.
Establishing working relationships with long term customers.
Perform clerical duties; filing, answering phone calls, data entry.
Comprehensive Care CoordinatorUCLA － Los Angeles, CA