Accomplished Patient Care Coordinator adept at handling high case loads without sacrificing quality of care. Able to operate in high-pressure environments while recommending the best resources and courses of action to benefit patient needs and return each to optimal quality of life, dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching Life's Best Work.
Delivered high-quality and compassionate treatment to indigent and low-income patient community.
Maintained a weekly caseload in accordance with the department performance metrics and standards.
Assist in process of LTC referral, collaborating with LTC Coordinator in assessing members healthcare needs.
Managed the care plan throughout the continuum of care from single point of contact to finish.
Assessed patient care needs, prioritized treatment and maintained patient flow.
Assisted patients with multiple chronic diagnoses.
Ensured HIPAA compliance.
Coordinated with doctors and registered nurses to develop care plans for patients.
Conducted Field Visits to evaluate patients needs, plan of care and assess mental health and wellness.
Maintained patient charts and confidential files.
Verified patients insurance at every visit.
Performed admitting duties including, explaining various forms, as such, patient rights, medical releases, and insurance forms. Multi-tasking skilled, Active Listening, verbal communication well with Doctors and RNs. Data Entry Skills, Teamwork, People Skills, Hospital Environment.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Arizona Cultural Ambassador
Employee of the Quarter (EOTQ) Committee
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