Dynamic and creative technical laboratory and medical office professional dedicated to providing accurate, timely patient care through years of experience in fast-paced private practice and hospital settings.
Pathologist's AssistantFort Wayne Medical Laboratory – Fort Wayne, IN
Consistently performed accurate, efficient gross dissection and description of tissues for steadily growing, tertiary hospital caseload that nearly tripled over course of service.
Prosected for hundreds of postmortem examinations and developed program for donor harvests.
Prepared histology specimens for microscopic analysis at all stages of testing: embedding, microtomy, cryotomy, H&E and special stain techniques.
Properly maintained and adjusted malfunctioning lab equipment to ensure precise test results.
Oversaw proper training of additional technical staff.
Improved existing procedures and drafted new ones in accordance with standard CLSI format.
Histology Department SupervisorFort Wayne Medical Laboratory – Fort Wayne, IN
Confidently managed the overall operation of pathology services, including quality assurance, patient care, safety risk management, teammate satisfaction, financial management, and facility maintenance.
Assisted in the preparation, dissemination, and maintenance of electronic medical records, meticulously identifying and rectifying deficiencies and discrepancies.
Adeptly managed a multi-line phone system and pleasantly greeted all patients and vendors.
Diligently verified patients' eligibility and claims status with insurance agencies.
Coordinated scheduling for procedures at multiple service sites.
Created worksheets to monitor and document quality control and performance improvement data for Joint Commission and Indiana State Department of Health inspections.
Educated staff on state and federal rules and regulations governing HIPAA, infection control, and chemical handling.
Ensured correct collection of lab specimens by appropriate lab courier.
Produced and continually reviewed supply standing order to optimize expenditures.
Promoted positive client relations from new account formation to ongoing onsite maintenance.
Encouraged creative thinking, problem solving, and empowerment of staff members to improve morale and teamwork.
Prepared payroll for a department of 4-7 personnel.
Medical Technologist TraineeParkview Memorial Hospital – Fort Wayne, IN
Executed various low-complexity laboratory tests.
Maintained lab equipment and documented quality control monitors.
Performed phlebotomy draws.
Bachelor of Arts: Indiana State University - Terre Haute, IN
Graduated Magna Cum Laude
Medical Technology Certificate: Parkview Memorial Hospital - Fort Wayne, IN
Molecular Laborator Diagnostics Certificate: Michigan State University - Lansing, MI
American Society for Clinical Pathology (ASCP) Certification in Medical Technology and Pathologist's Assistant, 1997 and 2005, respectively