To benefit from an organization that can further my career utilizing my extensive training and experience. I offer a background of excellent performance in medical insurance, customer service, and I'm also bi-lingual to provide high-quality patient services. Demonstrates leadership, initiative and creativity. Highly organized, deadline-driven, with a keen eye for detail and a focus on accuracy. Self-motivated and active individual with excellent communication and interpersonal skills. Proficient with prioritizing. Ability to supervise and train employees. Familiarity relationship with management and ability to use different leadership approach. Ability to work with minimal supervision in a fast paced environment. Excellent verbal and written communication skills. Working knowledge and utilization of equipment used. Proficient use of hospital registration and support systems. Professional and courteous behavior to ensure a positive image within the community served and to promote customer satisfaction. Ability to approach problems/decisions analytically. Ability to work as a member of a team. Ability to work under pressure and stress focusing on core values. Accurate and timely data entry skills. Highest standards of telephone etiquette. Comprehends medical terminology and ICD-9 CPT codes. Knowledge of Cerner, Siemens, EPIC, HDX, IDX/SMS database, H.I.S., Emtrac, Navicare, and Emdeon software programs.
Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Call Center, excellent communication, interpersonal skills, credit, Customer service, edit, financial, benefits, forms, innovation, insurance, medical office experience, Access, Microsoft Certified, Microsoft Certified Systems Engineer, MCSE, Excel, Microsoft Office, Outlook, Powerpoint, 2000, Word, patient care, policies, quality, receiving, Scheduling, teamwork, Telephone, type, x-rays.
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