Baker passionate about creating unique, delicious pastries using extensive knowledge of baking sciences and flavor combinations. I am quality-focused and an efficient Cook adept at preparing and plating food in high energy, fine dining, fast-paced kitchens.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Consistently produced exceptional menu items that regularly garnered diners' praise.Quickly and courteously resolved all guest problems and complaints.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.Regularly developed new recipes in accordance with consumer tastes, nutritional needs, and budgetary considerations.Enforced appropriate work-flow and quality controls for food quality and temperature.Mixed, weighed and proofed ingredients in accordance with bakery recipes.Correctly operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.Maintained highest standards of bakery product quality.Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.Consistently emphasized food quality and specialized baking techniques.
Maintained a 95% customer service satisfaction rating. Contributed to repeat and referral business by using strong customer service and problem solving skills.Organized work records and filed reports.Ordered accurate amounts of parts and supplies to maintain necessary inventory.Transported customers to and from the shop for the customer service program.Led sales calls with team members to establish sales and customer retention goals.Hired and trained all sales staff for new store location.Determined merchandise price schedules and discount rates.Monitored customer preferences to determine focus of sales efforts.Created and directed sales team training and development programs.Wrote sales slips and sales contracts.Maintained friendly and professional customer interactions.
Managed over 30 service departments at the corporate level for multiple dealerships for the MileOne company. Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.
Implemented and supported company initiatives and programs.
Quickly and courteously resolved all guest problems and complaints.
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