Results-oriented Customer Service professional commended for exceptional customer satisfaction ratings, speedy resolutions and consistent availability. Strategic and persuasive with 5 years of experience working in customer-facing environments. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes. Proactively address and resolve member issues to promote satisfaction and achieve sales targets. Knowledgeable about typical member needs, customer service practices and successful customer service strategies. Good interpersonal, problem-solving and time management abilities.
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