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Party Princess Resume Example

Resume Score: 80%

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PARTY PRINCESS
Summary

Results-oriented Customer Service professional commended for exceptional customer satisfaction ratings, speedy resolutions and consistent availability. Strategic and persuasive with 5 years of experience working in customer-facing environments. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes. Proactively address and resolve member issues to promote satisfaction and achieve sales targets. Knowledgeable about typical member needs, customer service practices and successful customer service strategies. Good interpersonal, problem-solving and time management abilities.

Experience
07/2019 - CurrentSelf Employed - Party PrincessSartell, MN
  • Performed at formal and informal events, including birthday parties, at banquet dinners and on cruise ships.
  • Incorporated feedback from customers to improve upon and add dimension to upcoming performances.
  • Conducted special meet-and-greet sessions with fans and in support of charity causes.
  • Kept costumes and equipment performance-ready with careful attention to repairs and cleaning.
  • Made special efforts to connect with young, disabled and VIP fans and promote organizational loyalty.
  • Stayed in peak physical condition to maintain capability for handling long hours in heavy, hot costumes.
  • Stayed in character throughout photo sessions to give fans memorable experiences.
  • Entertained audiences through cheer routines, dances and personal post-event contact.
  • Improvised fun and engaging answers to questions from young children and parents.
  • Helped customers feel happy and comfortable throughout all visits.
06/2019 - CurrentSam's Club - Member Support SpecialistSartell, MN
  • Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
  • Offered exceptional customer service to differentiate and promote company brand.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Kept member service area clean and neat with well-stocked supplies and fliers.
  • Boosted revenue by listening to customer needs and proposing targeted Membership options.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Handled approximately 10 calls each day, including new sign-ups, service cancellations and cross-selling opportunities.
  • Consulted with customers regarding various product needs, addressing damage concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Communicated information to customers about product quality, value and style.
  • Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
05/2017 - 12/2019Sisters and Company - Sales AssociateSaint Joseph, MN
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Negotiated and closed deals with minimal oversight.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped average of 25 customers per day by responding to inquiries and locating products.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Reset store displays for special events and seasonal merchandise changes.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
06/2018 - 08/2018Bjerke Family - Summer NannyRice, MN
  • Regulated children's schedules to balance rest, learning and play.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Organized activities to promote children's physical, emotional and social growth.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Provided safe and efficient transportation to and from activities and events.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Facilitated safe, caring and warm environment for children between ages of 3 months and 11 years old to stimulate development.
Skills
  • Memorization and ad lib skills
  • Microsoft Office
  • Reliable and trustworthy
  • Time management
  • Friendly, positive attitude
  • Conflict resolution
  • Flexible
  • Relationship building
  • Team management
  • Communication
  • Maintenance & Repair
Education and Training
College Of Saint BenedictSaint Joseph, MNBachelor of Arts: History
05/2018Saint Cloud Technical CollegeSaint Cloud, MNHigh School Diploma
05/2018Sartell High SchoolSartell, MNHigh School Diploma
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Self Employed
  • Sam's Club
  • Sisters and Company
  • Bjerke Family

School Attended

  • College Of Saint Benedict
  • Saint Cloud Technical College
  • Sartell High School

Job Titles Held:

  • Party Princess
  • Member Support Specialist
  • Sales Associate
  • Summer Nanny

Degrees

  • Bachelor of Arts : History
    High School Diploma
    High School Diploma

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