Part-time Sales, Lovesac Co, October 2019-CurrentOak Brook, IL
Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
Consistently provided exceptional service and attention to customers and stakeholders.
Maintained industry knowledge through continuing education, training and monitoring of industry publications.
Earned good attendance record and built reputation for being on time and ready to work.
Improved operations by working with team members and customers to find workable solutions.
Dance Instructor, Shingari School Of Rhythm, September 2018-CurrentWestmont, IL
Instructed groups of up to 10 kids, with particular focus on Bollywood dancing, within a certain age range.
Provided individual instruction to students.
Evaluated student progress and adjusted learning plans to foster progress.
Assessed students' grasp of class material presented in courses and workshops.
Planned classes focusing on instruction, demonstration and work time.
Learned valuable techniques from observing other instructors' use in future courses.
Collaborated in a team-based environment to uphold quality and continuity of service to all clients.
Kept classrooms tidy and clean for classes.
Keyholder, Sugarfina Inc., March 2019-September 2019Oak Brook, IL
Enhanced sales by implementing merchandising and promotional improvements.
Monitored sales performance through analysis of sales reports and comparison shopping.
Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Maintained all merchandising standards by building attractive displays and monitoring inventory levels.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Described merchandise and services to customers.
Maintained store in aclean and neat manner.
Delegated tasks appropriate to individual employees to provide development opportunities.
Organized in-store promotional events.
Operated cash register.
Signed for incoming shipments in the manager's absence.
Sales Associate, Sugarfina Inc., October 2018-March 2019Oak Brook, IL
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Used the POS register system to ring up customer purchases, process payments, and issue receipts.
Recommended merchandise to customers based on needs and preferences.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
High School DiplomaHinsdale Central High School, , Hinsdale, ILMay 2018
Some College (No Degree)Health Administration, , College of DuPage, Glen EllynIL
I speak a second language (Malayalam)
Currently pursuing a degree to go towards Health Administration with a minor in business. Currently just finishing my General Education courses at College of DuPage, with hopes of moving to a larger university soon.
Activities and Honors
VOLUNTEER EXPERIENCE OR LEADERSHIP
St. Thomas Syro Malabar Cathedral- I do volunteer to help host youth events around my cathedral, helping make sure everything is as organized and easy-going as possible. We have hosted programs such as Praise Night, Galentine's Day, Senior Send-offs, and so much more.
Captain for Highschool Dance Team, To continue through my passion for dance, I had the opportunity to coordinate, choreograph, and share my love for dance with around 70 other kids who were curious about my Indian culture. I spent about 4 months teaching people who are not accustomed to the culture, the food, and the clothing.