Detailed-oriented student majoring in a Bachelors of Arts degree in English specializing Literature with areas of expertise in research and argumentative writing.
Processed an average of transactions each day in a timely manner.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated and offer exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Summer Intern - Mail Room Clerk; Permanent Part-time Administrative Assistant - Rules Committee
3.0 GPA; Coursework in Literature
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