Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable Legal Assistant accomplished in assisting high profile attorneys. Dedicated to maintaining professional standards and ethical work habits to produce quality case content. Excellent technical and organizational skills to excel under deadline and workload pressures. Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.

  • Experienced with a strong work ethic
  • Proficient in MS Office
  • Exceptional writer
  • Document preparation and filing
  • Case management
  • Schedule & calendar planning
  • Resourceful
  • Multi-line phone proficiency
  • Filing and data archiving
  • Legal jargon knowledge
  • Administrative support
  • Litigation support
Work History
03/2017 to Current
Paralegal City Of Vallejo Vallejo, CA,
  • Mitigated legal team's workload by reviewing and evaluating legal documents, including physician malpractice claim / Sovereign Immunity requests
  • Drafted financial assistance and release of claim letters for attorney review.
  • Create new matters / close matters / scan documents into ProLaw.
  • Responsible for all accounts payables / process invoices / check requests / attorney reimbursements.
  • Log general liability and malpractice claim payments into STARS system.
  • Run daily restraint reports in Epic
  • Implemented emergency procedures to save time and complete department safety inspections and evaluations
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
  • Drafted, signed, and certified key legal documents for judicial review.
  • Supervised appointment scheduling for attorneys and made adjustments and changes through WebEx application.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Conferred with clients and other involved parties to gather and track case information.
  • Surpassed specific company objectives by cooperating with staff to implement project initiatives.
  • Developed project management processes to improve cost-effective service to clients.
  • Reduced project lags by coaching staff on best practices and company processes.
11/2016 to 03/2017
Administrative Assistant Compass Group Usa Inc Winchester, VA,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed research to collect and record attendance and grading data from Mainframe and PowerSchool systems.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security from the Raptor system.
  • Executed record filing system to improve document organization and management.
06/2013 to 11/2016
Client Service Representative Christie's New York, NY,
  • Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
  • Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
  • Use Epic electronic medical record database and Virtualee database.
  • Comply with HIPPA and hospital policies / standards.
  • Use the cardiac catheterization system to create copies of angios, Echos and cardiac caths on computer discs for patients and continued care facilities.
  • Process attorney, insurance, subpoenas, disability and workers comp requests
Expected in 12/2005
Associate of Science: Criminal Justice
Southwest Florida College - Fort Myers, Florida

Dean's List: Summer 2003, Fall 2004, Summer 2005 Honor Roll: Fall 2004

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School Attended

  • Southwest Florida College

Job Titles Held:

  • Paralegal
  • Administrative Assistant
  • Client Service Representative


  • Associate of Science

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