Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
High school Diploma - 05/2007
Paralegal Certificate - 07/2010
Drafted legal documents, organized client files, answered in-coming office phone calls & met with clients.
Addressed customer service inquiries in a timely and accurate fashion.
Assisted customers by troubleshooting cell phone related technical issues.
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