Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Skills
Document filing
Exceptional writer
Proficient in MS Office
Criminal Law Knowledge
Document preparation
Administrative support
Teambuilding
Computer Skills
Excellent Communication
Critical Thinking
Decision Making
Analytical and Critical Thinking
Self-Motivated
Multitasking Abilities
Work History
07/2021 to Current
ParalegalChildren's Healthcare Of Atlanta – Stockbridge, GA,
Conducted detailed client intakes and entered information into company database.Gathers and compiles evidence for attorneys by interviewing witnesses and collecting materials, documents, and reports. Interviews clients, Determines eligibility for client assistance from the Public Defender’s office and currently run my own depts. Acts as a liaison with public and private agencies, law enforcement agencies, State and Federal agencies, the Court, attorneys, clients, relatives of clients, and witnesses; Logs and tracks cases to ensure that time lines are met, completes tasks on a daily basis and monitor the status of the request; Redact police reports and other documents and provide them to other officials and of persons. Drafts and prepares a variety of legal documents, correspondence, and reports that are standard legal documents or that require a minimal amount of original writing; Performs basic legal research in which issues are readily identifiable or performs cite checking; Files legal documents in court, and delivers materials regarding ongoing cases; May assist attorney in court by taking notes; distributing cases. Performs related duties as required. Assisted counsel in preparing answers, providing documentation and information for discovery request.
02/2008 to 07/2020
Eligibility Worker LeadCounty Of Santa Clara, Social Services Agency – City, STATE,
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.Managed processing of financial assistance and food stamp benefits applications.Reviewed applications for different aid programs and determined which qualification criteria for individuals.Educated patients on eligibility and affordability options by offering insightful information.Interviewed applicants and explained scope of different available benefits.Inputted all gathered information and researched data on applicants into computer system using.Scheduled appointments with applicants to gather information and explain benefits processes.Communicated with people from various cultures and backgrounds on application process.Documented all communication with applicants and inputted information into system.Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
01/2018 to 10/2018
Eligibility Worker Supervisor (WOOC)County Of Santa Clara – City, STATE,
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance. managing a mixed unit that included Eligiblity,Clerical staff and PSA the task varied from person to person on a daily basis, I also had to plan, organize, monitor, and supervise the work of a unit of Eligibility Workers and/or other staff performing eligibility determination and benefit maintenance functions for various public programs and enrolling clients in private healthcare plans listed under the California Healthcare Exchange; plan and coordinate program and administrative services, develop and implement program and administrative goals and ensure compliance with Agency policies and procedures, supervises Eligibility Workers and/or other,implementation of changes related to private healthcare plans listed under the California Healthcare Exchange and public assistance programs. Responsible for the quantity and quantity of the completed and processed Develops individual and team performance; Monitors and evaluates the work of a unit of Eligibility Workers and/or other staff engaged in eligibility determinations, and benefit maintenance functions; Implements Performance Standards and procedures, resolves operational problems, maintains workflows; Conducted group and individual training with subordinate staff in Federal, State and County laws, rules and regulations, policies and procedures; Participates in the hiring process of eligibility staff, including interviews, reference checks, and selection of candidates;Supports, assists and resolves problems with subordinates and other staff; Determines and implements eligibility requirements based on court hearing decisions; Follows State guidelines to enroll individuals in private healthcare plans listed under the California Healthcare Exchange, Assesses and evaluates performance of subordinate staff; provides coaching and/or counseling to ensure that performance standards are met; completes Performance Appraisals and disciplinary action when necessary; Makes data entries, reads and interprets computer printouts and/or information on computer screens; Resolves complaints from the public;Confers with management, other supervisors and/or administration on policies and procedures;Reviews daily, weekly and monthly reports; Attends trainings, staff and workgroup meetings;
Education
Expected in to to
Associate of Science: Psychology Evergreen Valley College - San Jose, CA GPA:
Expected in 06/1998 to to
High School Diploma: James Lick High School - San Jose, CA GPA:
Certifications
Certified Paralegal Certificate from an Accredited College
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