Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Friendly Retail Associate offering great sales and marketing skills and demonstrated record of success in keeping customers satisfied and spending. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for new opportunity in hospitality to leverage strong attention to detail, time management and multitasking abilities.

Skills
  • Problem resolution
  • Customer support
  • Relationship development
  • Customer service
  • Organization
Work History
Paint Department Associate, 03/2018 to 10/2020
Ace HardwarePalatine, IL,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Educated customers on promotions to enhance sales.
  • Kept paint desk and isle's clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Utilized home depot website and vendor catalogs to locate special order items for customers.
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer projects.
  • Mixed paint colors to create custom blends, using paint mixing machine.
Garden Associate, 11/2015 to 06/2017
Jordan's FurnitureNashua, NH,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Discussed different product types with customers, outlined restrictions and educated on policies.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in store and online products.
  • Assisted customers by answering questions and fulfilling requests.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Educated customers on promotions to enhance sales.
  • Stocked merchandise each shift if it need to be done , clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Folded and arranged garden merchandise in attractive displays to drive sales.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Kept garden and seasonal areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Maintained plant health and attractiveness with proper sunlight, water and nutrition.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Kept register drawer accurate by correctly tabulating sales and processing payments.
Event Staff Member, 07/2017 to Current
The Furniture MartMitchell, SD,
  • Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
  • Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Secured entrances and exits by maintaining physical presence.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Truck Unloader, 10/2014 to 10/2014
Kelley ServicesCity, STATE,
  • Received and unpacked shipments and new equipment as directed.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Unloaded packages with care and placed in proper staging area.
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Assisted other team members in navigating large loads.
  • Loaded packages onto pallets and into staging areas as directed.
  • Adhered to company safety protocols and complied with OSHA standards.
  • Handled packages with care while transporting from truck to loading dock.
Education
High School Diploma: , Expected in 06/2006
Hesperia High School - Hesperia, CA
GPA:

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Resume Overview

School Attended

  • Hesperia High School

Job Titles Held:

  • Paint Department Associate
  • Garden Associate
  • Event Staff Member
  • Truck Unloader

Degrees

  • High School Diploma

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