Friendly Retail Associate offering great sales and marketing skills and demonstrated record of success in keeping customers satisfied and spending. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for new opportunity in hospitality to leverage strong attention to detail, time management and multitasking abilities.
Skills
Problem resolution
Customer support
Relationship development
Customer service
Organization
Work History
Paint Department Associate, 03/2018 to 10/2020 Ace Hardware – Palatine, IL,
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Educated customers on promotions to enhance sales.
Kept paint desk and isle's clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Listened to customer needs and desires to identify and recommend optimal products.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers with locating and choosing merchandise in any store department.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained stock shelves by fronting, facing and straightening products throughout shift.
Utilized home depot website and vendor catalogs to locate special order items for customers.
Shared personal recommendations and product knowledge with customers to help determine correct product for customer projects.
Mixed paint colors to create custom blends, using paint mixing machine.
Garden Associate, 11/2015 to 06/2017 Jordan's Furniture – Nashua, NH,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers with locating and choosing merchandise in any store department.
Monitored customers for signs of security concerns and escalated issues to management.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Discussed different product types with customers, outlined restrictions and educated on policies.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in store and online products.
Assisted customers by answering questions and fulfilling requests.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Educated customers on promotions to enhance sales.
Stocked merchandise each shift if it need to be done , clearly labeling items, arranging according to size or color and preparing attractive displays.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Listened to customer needs and desires to identify and recommend optimal products.
Folded and arranged garden merchandise in attractive displays to drive sales.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Kept garden and seasonal areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Maintained plant health and attractiveness with proper sunlight, water and nutrition.
Restocked shelves with new plants each day and rotated stock for optimal appearance.
Kept register drawer accurate by correctly tabulating sales and processing payments.
Event Staff Member, 07/2017 to Current The Furniture Mart – Mitchell, SD,
Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
Maintained excellent attendance record, consistently arriving to work on time.
Interacted assertively but non-confrontationally with all levels of personnel and general public.
Secured entrances and exits by maintaining physical presence.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Truck Unloader, 10/2014 to 10/2014 Kelley Services – City, STATE,
Received and unpacked shipments and new equipment as directed.
Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Unloaded packages with care and placed in proper staging area.
Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
Assisted other team members in navigating large loads.
Loaded packages onto pallets and into staging areas as directed.
Adhered to company safety protocols and complied with OSHA standards.
Handled packages with care while transporting from truck to loading dock.
Education
High School Diploma: , Expected in 06/2006 Hesperia High School - Hesperia, CA GPA:
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