- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Friendly Retail Associate offering great sales and marketing skills and demonstrated record of success in keeping customers satisfied and spending. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for new opportunity in hospitality to leverage strong attention to detail, time management and multitasking abilities.
- Problem resolution
- Customer support
- Relationship development
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- Customer service
- Organization
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Paint Department Associate, 03/2018 to 10/2020
Ace Hardware – Palatine, IL,
- Checked prices for customers and processed items sold by scanning barcodes.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Educated customers on promotions to enhance sales.
- Kept paint desk and isle's clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers with locating and choosing merchandise in any store department.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Utilized home depot website and vendor catalogs to locate special order items for customers.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer projects.
- Mixed paint colors to create custom blends, using paint mixing machine.
Garden Associate, 11/2015 to 06/2017
Jordan's Furniture – Nashua, NH,
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers with locating and choosing merchandise in any store department.
- Monitored customers for signs of security concerns and escalated issues to management.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Discussed different product types with customers, outlined restrictions and educated on policies.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in store and online products.
- Assisted customers by answering questions and fulfilling requests.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Educated customers on promotions to enhance sales.
- Stocked merchandise each shift if it need to be done , clearly labeling items, arranging according to size or color and preparing attractive displays.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Listened to customer needs and desires to identify and recommend optimal products.
- Folded and arranged garden merchandise in attractive displays to drive sales.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Kept garden and seasonal areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Maintained plant health and attractiveness with proper sunlight, water and nutrition.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Kept register drawer accurate by correctly tabulating sales and processing payments.
Event Staff Member, 07/2017 to Current
The Furniture Mart – Mitchell, SD,
- Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
- Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
- Maintained excellent attendance record, consistently arriving to work on time.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Secured entrances and exits by maintaining physical presence.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Truck Unloader, 10/2014 to 10/2014
Kelley Services – City, STATE,
- Received and unpacked shipments and new equipment as directed.
- Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Unloaded packages with care and placed in proper staging area.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
- Assisted other team members in navigating large loads.
- Loaded packages onto pallets and into staging areas as directed.
- Adhered to company safety protocols and complied with OSHA standards.
- Handled packages with care while transporting from truck to loading dock.
High School Diploma: , Expected in 06/2006
Hesperia High School - Hesperia, CA
GPA:
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