Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Customer service professional able to work long hours standing and walking to prepare over shift. Highly organized, dependable and punctual with solid understanding of performance requirements. Basic english abilities. Focused professional with superior skills in fulfillment, communication and supervision. Experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic. Motivated to apply education and skill abilities to enhance daily operations. Eager to learn new skills and advance knowledge with hands-on experience.
Skills
Shipping guidelines
Safe forklift use
Tagging expertise
Automatic packing equipment
Storage organization
RFI Scanners
Organization
MS Office
Team building
Administrative support
First Aid/CPR
Problem resolution
Communications
Supervision
Relationship development
Security systems
Process improvement
Inventory management
Team management
Operational improvement
Planning and coordination
Customer service
Experience
07/2020 to Current
PackerSunset Grown – Oneida, NY,
Marked and labeled containers with accurate shipping information to prevent delays.
Assembled and prepared cartons, crates and containers to protect materials during shipment.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Accomplished production goals by working with speed and accuracy.
Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Loaded over 30 pounds of houshould product into packaging equipment.
02/2020 to 07/2020
Assistant Store ManagerLevi Strauss & Co. – Sunbury, OH,
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Promoted and supported strong relationships with local community organizations in surrounding area.
Mentored team on effective upselling and cross-selling techniques.
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
Coached and developed store associates through formal and informal interactions.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Processed credit and debit card payments and returned proper change for cash purchases.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Maintained organized store, responded to customer complaints and answered questions quickly.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Assessed, optimized and elevated operations to target current and expected demands.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
06/2016 to 02/2020
DepartmentWalmart – City, STATE,
Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Operated hand trucks, pallet jacks and forklifts to move materials.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Marked and labeled containers with accurate shipping information to prevent delays.
Assembled and prepared cartons, crates and containers to protect materials during shipment.
Utilized pallet jacks to move items to and from different warehouse locations.
Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using RF and personal scanners.
Resolved equipment issues and malfunctions by troubleshooting to find causes of problems and complete mechanical repairs.
Accomplished production goals by working with speed and accuracy.
Recorded order processing updates by entering information correctly.
Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
07/2006 to 07/2009
Correctional Unit Manager London Correctional Institution – City, STATE,
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved daily operations by finding creative solutions to problems.
Utilized Kronos, Office and Excel to compile data gathered from various sources.
Performed site evaluations and team audits.
Collaborated with others to discuss new operations opportunities.
Supported alldepartment within the institution by compiling paperwork and taking detailed meeting minutes.
Created agendas and communication materials for team meetings.
Earned reputation for good attendance and hard work.
Maintained updated policy knowledge through teach and training
Handled all delegated tasks, including hiring and firing.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Collaborated in development of release procedures of inmates.
Achieved cost-savings by developing functional solutions to inmate employment problems.
Education and Training
Expected in 06/2006 to to
Bachelor of Science: Criminal Justice Administration Wilberforce University - Wilberforce, OH GPA:
Expected in 06/1999 to to
Associate of Applied Science: Human Services And Corrections Hocking College - Nelsonville, OH GPA:
Expected in 06/1984 to to
High School Diploma: Madison Plains High School - London, OH, GPA:
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