Packer Resume Example Amazon

PACKER

Objective

Dedicated employee known for punctuality, work ethic and willingness to go beyond the expected pursuing employment options where good customer service and positive attitude will make a difference. Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. Jobseeker offering teachability, integrity and enthusiasm as best candidate for applied position.

Skills

Material Sort
Quality Control
Crew Management
Product Information Documentation
Product Inspection
Production Line Monitoring
Package Processing Equipment
Safe forklift use

Tagging expertise
Storage organization
Shipping guidelines
Inventory management
Project organization
Problem resolution
Differentiated learning techniques

Education and Training

Cuyahoga Community College - Cleveland, OHExpected in 05/2021Associate of Applied Science: Dental Hygiene

Clark State Community College - Springfield, OH05/2010Associate of Applied Science: Early Childhood Education

Experience

Packer / Amazon - Cleveland, OH10/2019 - 06/2020

Operated hand trucks, pallet jacks and forklifts to move materials.
Marked and labeled containers with accurate shipping information to prevent delays.
Assembled cartons, crates and containers.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Packed merchandise into boxes and containers to ensure safe shipment.
Documented product transfers and shipments using Software to keep records current and accurate.
Inspected outgoing shipments to maintain effective quality assurance standards.
Arranged items on pallets according to size and weight.
Efficiently packaged orders and items, maintaining consistency to meet fulfillment deadlines.
Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Accomplished production goals by working with speed and accuracy.
Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using scanners.
Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Utilized pallet jacks to move items to and from different warehouse locations.
Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
Resolved equipment issues and malfunctions by troubleshooting to find causes of problems and complete mechanical repairs.

Hospitality Specialist / Cleveland Convention Center - Cleveland, OH05/2013 - 11/2019

Set and confirmed reservations for guests in person and by phone.
Supervised 10-150 of staff and assigned duties for complete coverage.
Secured events by helping guests determine the appropriate space to reserve based on the estimated number of attendees.
Welcomed guests and assisted with reservations, check-ins and inquiries.
Demonstrated excellent knowledge of reservations processes and time management during peak periods.
Accurately completed shift reports detailing reservations, checkouts and special requests.
Provided personable service, which resulted in a 30% increase in customer service ratings.
Cultivated new business through up-selling and expanding current accounts.
Provided friendly attentive service to guests, clarifying any customer issues or concerns.
Provided highest quality customer service standards by anticipating customer needs.
Worked with clients to coordinate details of special functions to ensure events ran smoothly.
Promoted value-added services, such as vouchers and special access options to increase guest satisfaction.
Recorded guest payments, verifying identification and credit card information to prevent fraud.
Referred guests to recommended local attractions and restaurants.
Increased hotel and condominium loyalty through operational improvements.
Assisted guests with requests by communicating with other team members.
Quickly and courteously resolved all guest problems and complaints.
Trained new employees each in procedures and policies in order to maximize team performance.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Cross-trained on cashier, food prep, serving and kitchen roles in order to provide skilled back-up for customer-facing teams.
Exceeded team goals and collaborated with staff to implement customer service initiatives.
Achieved top satisfaction, retention and referral rankings on consistent basis.
Determined accurate prices for customer services, consistently searching for deals and best prices for customers.
Improved service quality and increased sales by developing strong knowledge of company's products and services.
Oversaw warranty counseling process to manage expense controls.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Consulted with customers regarding Product or Service needs, addressing concerns.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Improved productivity by providing CSR performance feedback for corrective action.
Created and implemented process improvements to reduce workloads and bolster callback efficiency.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Provided top quality control and eliminated downtime to maximize revenue.
Evaluated benefits for each caller to determine service needs and address concerns.
Replenished shelves to maintain adequate merchandise levels.
Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Liaised between customers and retail buyers to expedite orders and meet customer demands.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
Strengthened operational efficiencies by developing organizational filing systems for confidential customer records and reports.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.

Co-Teacher / Early Childhood Education Center - Springfield, OH02/2007 - 06/2012

Enhanced sensory abilities by giving children access to numerous textures and shapes.
Maintained daily records of individual activities, behaviors, meals and naps.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Established indoor and outdoor safe play environments for toddler-age children.
Taught children foundational skills such as colors, shapes and letters.
Organized and led activities to promote physical, mental and social development.
Distributed quarterly progress assessments and milestone reports to each parent.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Developed professional relationships with parents, teachers, directors and therapists.
Promoted good behaviors by using positive reinforcement methods.
Promoted good behaviors by using positive reinforcement methods with children.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Supervised up to 12 children on field trips to local parks, fire stations and zoos.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Worked closely with site director, family care workers, classroom teaching team and other specialists.
Increased student academic performance by diversifying teaching techniques.
Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
Helped children reach milestones.
Observed children to record development.
Administered and documented results of student assessments.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Encouraged teaching staff to continually improve strategies and maximize student learning.
Incorporated music, art and theater into lesson planning.
Maintained child-friendly environment with access to outdoor activities.
Identified early signs of emotional and developmental problems in children.
Enforced behavior expectations at all times.
Completed all required documentation for National Head Start program.
Observed children, using Anecdotal method to record development, interests and skills.

Resume Overview

Companies Worked For:

Amazon
Cleveland Convention Center
Early Childhood Education Center

School Attended

Cuyahoga Community College
Clark State Community College

Job Titles Held:

Packer
Hospitality Specialist
Co-Teacher

Degrees

Cuyahoga Community College - Cleveland, OH Expected in 05/2021 Associate of Applied Science : Dental Hygiene
Clark State Community College - Springfield, OH 05/2010 Associate of Applied Science : Early Childhood Education

Packer Resume Example

Resume Score: 80%

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