LiveCareer-Resume

package handler resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Resourceful warehouse worker with 1.5 years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging USPS materials. Safety-driven and adaptable with good planning and problem-solving abilities. Trustworthy and dedicated cashier with 40 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products. Energetic Sales Associate with solid understanding of direct sales industry. Excellent customer service, communication and listening skills with cash management and POS systems experience. Reliable sales agent with record of successfully contributing to team goals. Inventory management and merchandising experience. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Skills
  • Inventorying
  • Product packing
  • Order picking and processing
  • Product restocking
  • Money handling
  • Currency counting
  • Retail merchandising
  • Customer-oriented
Work History
Package Handler, 10/2018 to Current
Amazon Workforce StaffingRedlands, CA,
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Assembled, sealed and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Sorted items according to its destination.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Assisted Operations Manager with smalls during busy periods, developing new skills in sorting and palletizing while boosting warehouse efficiency.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Inspected in going and outgoing shipments to verify accuracy and prevent errors.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Agent, 06/1979 to 04/2018
American NationalMableton, GA,
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Initiated task schedule to clerks based upon individual strengths and familiarity with games and food.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Educated customers on promotions to enhance sales.
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
  • Increased sales 100% by offering advice on purchases and promoting additional products.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Boosted sales rates 100% by checking for and locating requested items in inventory system.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Trained newly hired clerks in up selling techniques, customer service and staging, bolstering job expertise within one show.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Assisted customers by answering questions and fulfilling requests.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Mentored 20-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Recruited, hired and trained over 300 new team members in 39 year.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Cashier, 01/2015 to 06/2016
Los Angeles CountyLos Angeles, CA,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning bar codes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Served needs of more than 100 customers in busy c-store environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Requested official identification for age-restricted purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Completed manual and machine counts of funds for transactions valued at over $30,000.
  • Worked with managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Worked closely with manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed sales in excess of $30,000 with near-zero error rate using POS system.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Increased sales 25% by offering advice on purchases and promoting additional products.
Education
: Criminal Justice, Expected in to Cabrillo College - Aptos, CA
GPA:
  • Received Grace Mahode Scholarship
Associate of Arts: Criminal Justice, Expected in 06/1981 to American River College - Sacramento, CA
GPA:

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Resume Overview

School Attended

  • Cabrillo College
  • American River College

Job Titles Held:

  • Package Handler
  • Agent
  • Cashier

Degrees

  • Associate of Arts

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