Package Handler Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Outgoing individual with well-honed organizational, problem solving and communication skills. Enthusiastic and team-driven with 5 years of experience working in busy environments. Reliable professional offering 5 years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution.

  • OSHA compliant
  • Material stacking
  • Shipping and Receiving
  • Logging Paperwork
  • Safe and efficient driving
  • Organization
  • Office administration
  • Strategic Planning
  • Filing and data archiving
  • Product packing
  • Order picking and processing
  • Teamwork
  • Box lifting
  • Communications
  • Scheduling
  • Office management
  • Spreadsheet management
  • Accounting familiarity
Work History
09/2019 to 04/2020 Package Handler G.Z.Q.S.O. | Grand Rapids, MI,
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Assembled, sealed and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Labeled packages according to instructions provided on work orders.
  • Sorted items according to its destination.
02/2018 to 05/2019 Shift Leader Cafe Zupas | Schaumburg, IL,
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Assigned daily employee tasks and monitored activity and completion.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Coached team members in techniques necessary to complete job tasks.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Alerted customers to upcoming sales events and promotions.
01/2017 to 12/2017 Barista Beaumont Hospitals | Orion, MI,
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas everyday.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created over 50 drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Completed over 500 successful cash audits to correctly balance drawers at end of each shift.
  • Created original artwork for specials board display daily.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Controlled line and crowd with quick, efficient service.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
03/2015 to 07/2016 Clerical Office Staff Member LPZ Enterprises | City, STATE,
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Quickbooks and Microsoft Excel.
  • Provided clerical support to 5 company employees by copying, faxing and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Expected in 06/2016 High School Diploma | Robert E Lee High School, Midland, TX, GPA:
Expected in No Degree | Biology Midland College, Midland, TX GPA:

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Resume Overview

School Attended
  • Robert E Lee High School
  • Midland College
Job Titles Held:
  • Package Handler
  • Shift Leader
  • Barista
  • Clerical Office Staff Member
  • High School Diploma
  • No Degree

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