Seasoned Computer Technician versed in the installation and maintenance of a wide range of computer hardware, software and operating systems. Patient and resourceful.Customer service-oriented committed to resolving problems for customers quickly and accurately.
I Have 35 years in customer service .
Owned and managed two successful hair salons.
Establish a home computer service company.
Managed operations and employees. Provided customer's with consultation and services.
Set up, tested and configured networks, desktops, laptops and printers.Resolved technical issues for clients in person, on the phone and through e-mail.Installed motherboards, processors, RAM and graphics cards.Performed desktop and laptop repairs for
windows XP, VISTA, 7, 8 , 8.1 and MAC systems.
Resolved technical issues for clients in person, on the phone and through e-mail.Troubleshot Mobile phone, Tablets, Desk top, Lap top computers, and other device issues and resolved problems accurately and efficiently.Coordinated hardware and software repair processes with outside vendors.
Certificate in Computer Technology
Associates of Occupational Studies in Computer Systems and Networking
Dean's List Academic Achievement Award for GPA 3.00-3.99
Perfect Attendance Award
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