Senior financial services manager who excels in building operations departments, hiring and training employees, and engaging in a variety of employment arrangements, including joint ventures and outsourcing. Experienced in creating processes and policies to manage risk, increase revenue and develop solutions for process inefficiencies.
Control family-owned real estate portfolio (company licensed in Texas) with properties in Mass., Calif., Fla., Texas and Colo.
Oversaw residential property disposition support functions, including preservation, closings, curative title, and redemption, as the sole disposition outsourcer for Freddie Mac's HomeSteps. Increased monthly property closings from 1,500 to 9,000 monthly in 3 years with less than a 1% error rate. Monitored and managed performance of over 50 title companies and closing attorneys nationwide. Spoke at Freddie Mac's regional sales meetings on repair and legal topics.
Managed regional underwriting production and quality and handled second level loan approvals up to $750,000.
Managed a team of underwriters, including staff training, continuing education and quality control, in a Central Valley operations center, Responded to loan officer, loan broker, and real state agent concerns elevated to management.
Managed claims and delinquency processing for CMG Mortgage Insurance Co., a start-up joint venture between PMI and CUNA Mutual Group, the national credit union insurance and services provider. Held reinsurance claims, risk analysis and fraud investigation positions for PMI and its former parent company, Allstate, prior to CMG assignment.
Managed daily operations for a subsidiary of Ocwen called Investors Mortgage Insurance Company that was in run-off. Responsibilities included auditing reinsurance claims, claim payment and property acquisition, and overseeing the sale of the company's insurance licenses and liabilities to CMG (referenced above).
Attended between 1981 and 1985,
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