Career focused manager with over 25 years of customer service experience. Creative thinking and results in marketing and promotional planning and design. Success in helping others grow and develop business options by building employee confidence, creating solutions in difficult situations, and team collaborations. Building positive business partnerships with communities through outreach and volunteer options.
Successfully planned, designed, and managed construction of Studio 51, Salon and Day Spa through financial planning and research.
Successfully implemented Incorporation status and by-laws.
Created company and employee policies.
Created employee training sessions and guided employees with new innovations.
Successfully hired and managed employees by working with an on-hands approach.
Successfully created growth opportunities for employees with educational teachings in customer awareness and advanced skill techniques.
Successfully delivered financial security to employees through financial responsibility and budgeting.
Successfully created community service projects to connect and support local businesses and programs.
Delivered excellent customer service by putting clients first and listening to the needs of the client.
Created employee options and solutions to establish positive results for employee needs and goals.
Managed profit/loss statements with excellent cost effective options and managing inventory.
Transfer student from Nicolet College into the Adult Degree Program
Emphasis in Human Development and Business
Certificate in Mediation
Co-Chairman for the Auxilliary of Howard Young Harvest of Holidays event. Implemented many new ideas and restructured current programs to effectively increase profits for scholarships.
President of the Lakeland Union High School Baseball Booster Club. Successfully increased profits to enhance the baseball program and created a scholarship program.
Pursued and achieved a Bachelor Degree in four years while working full-time and successfully achieved Dean's List honors regularly.
Successfully developed seven cosmetology employees to succeed in business.
State of Wisconsin Cosmetology Managers license.
State of Wisconsin Establishment license.
University of Wisconsin-Greenbay certificate in mediation.
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