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Owner/Operator Resume Example

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OWNER/OPERATOR
Professional Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in HVAC industry. Offering 20-year background in increasing profits, reducing costs and transforming customer service standards through training and continually updating technology. Experienced in leading and supervising team of 3-57 employees.

Astute Business Owner with 30 years of experience in operations management, competitive analysis and financial management. Demonstrated success in Human Resource and Accounting. Talented in capitalizing on new trends and technologies to boost business initiatives and reach sales objectives.

Business-driven individual with more than 30 years working as General Manager for irrigation organization. Determined and experienced in developing client rapport, Accounting and Human Resource.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Business-driven individual with more than 30 years working as General Manager for E-Commerce organization. Determined and experienced in developing client rapport, control all aspects of the business. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in drop shipping industry. Offering 5 year background in increasing profits, reducing costs and transforming customer service standards through ower costs and great products. Experienced in leading and supervising team of 2 employees. Astute Business Owner with 30 years of experience in operations management, competitive analysis and financial management. Demonstrated success in customer service and accounting. Talented in capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Business-driven individual with more than 30 years working as General Manager for HVAC, Irrigation organizations. Determined and experienced in developing client rapport ,customer service and accounting

Accomplishments
  • Supervised team of Number 57 staff members.
  • Collaborated with team of Number 9 in the development of Project Various names.
Skills
  • Scheduling
  • Verbal and written communication
  • Profit and Loss
  • Budgeting
  • Staff Management
  • Operations management
  • Marketing
  • Relationship building
  • Client Service
  • Business planning
  • Negotiation
  • Human Resource Management
Work History
Owner/Operator, 04/2019 to Current
Freaky Kikis LLC – Cicero , NY
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 20%.
  • Created and monitored social media promotional approaches to increase sales and profit levels 22%.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 20%.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across e-commerce operations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Consulted with customers to assess needs and propose optimal solutions.
Co-Owner/Operator, 01/2009 to 11/2015
Airside Technology – Syracuse, NY
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Implemented budget and expense controls and financial policies by analyzing income and expenditures.
  • Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
  • Initiated comprehensive account assessments to check viability, stability and profitability of business operations.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Generated sales tax reports for each operational jurisdictions, monitored bi-weekly payroll and prepared and paid out sales commissions.
Co-Owner/Operator, 06/2007 to 03/2015
Sprinkler Solutions Irrigation – Cicero, NY
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across Industry operations.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Implemented budget and expense controls and financial policies by analyzing income and expenditures.
  • Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
  • Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
Office Manager, 09/1992 to 09/2000
Angelo Chiodo Heating & Air Conditioning Inc., – Syracuse, NY
  • Created and finalized contracts for Residential and commercial service and sales deals with customers.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Handled all incoming business and client requests for information.
  • Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
Education
Associate Of Applied Science: Business, 06/1992
Onondaga Community College - Syracuse, NY
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Resume Overview

Companies Worked For:

  • Freaky Kikis LLC
  • Airside Technology
  • Sprinkler Solutions Irrigation
  • Angelo Chiodo Heating & Air Conditioning Inc.,

School Attended

  • Onondaga Community College

Job Titles Held:

  • Owner/Operator
  • Co-Owner/Operator
  • Office Manager

Degrees

  • Associate Of Applied Science : Business , 06/1992

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