Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Technician skilled in troubleshooting technical issues with accuracy and speed. Trained in irrigation repair and low voltage wiring.
Successfully ran a irrigation repair business for 4 years. Identified and acquired 16 high-value new clients for the company. Completed 326 Landscape projects in 2 years, all on time and under budget. Assisted in training 10 new irrigation service technicians.
Scheduled preventive maintenance for commercial properties with 100 plus sprinkler zones. Tested individual zones to identify problems and fixed them. Processed an average of 32 invoices per month for a large-scale organization. Capitalized on industry changes to maximize company revenue. Conducted cost, schedule, contract performance, variance and risk analysis. Reviewed and approved billing invoices and expense reports.
Qualified competitive subcontractor bids prior to execution of contracts. Educated general contractor personnel on the quality standards throughout the construction process. Managed a team of 4 onsite general contractors for 24 months. Reviewed and investigated Proposed Change Order Requests (PCOR). Acted as the liaison between landscape architects and the general contractors. Assigned projects and tasks to employees based on their competencies and specialties. Properly maintained all onsite equipment and vehicles.
Monitored the daily activities of 3 irrigation repair techs. Addressed negative customer feedback immediately. Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations.
Disassembled broken and defective equipment to facilitate repair. Reassembled equipment after completed repairs. Assembled and installed wiring, electrical and electronic components. (low Voltage) Cleaned and lubricated vehicles, machinery and equipment. Assembled and maintained physical structures using hand and power tools. Ordered supplies, tools and equipment. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Attended local, regional and national trade shows for product development training as defined by territory needs.
Inspected finished products for quality and adherence to customer specifications. Troubleshooted problems with equipment, devices or products.
Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems. Communicated with customers regarding vehicle issues and potential repairs. Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors. Contributed to repeat and referral business by using strong customer service and problem solving skills. Repaired and replaced radiators and water pumps. Organized work records and filed reports. Ordered accurate amounts of parts and supplies to maintain necessary inventory. Reviewed the work of 5 auto mechanics.
Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems. Communicated with customers regarding vehicle issues and potential repairs. Contributed to repeat and referral business by using strong customer service and problem solving skills. Washed, waxed and buffed the exterior of vehicles. Dried car surfaces using air compressors and cloths. Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces. Transported customers to and from the shop for the customer service program.
Quality Assurance and Quality Control seminar
Varsity Academic Achievement Award
Coursework in Sports Management, Sports Leadership and Physical Therapy
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