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Owner & Director Resume Example

Resume Score: 90%

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OWNER & DIRECTOR
Summary

To Collaborate In A Highly-Competitive & Demanding Multinational Company.




Experience: 

(10 Years) In A Broker (Whole Seller) Warehouse Use To Sell All Kinds Of Merchandises, Bargains And Retails, Sell By Pallets Or Containers.


(15 Years) In Principally Airline, Hotel and Travel Agency.

Highlights

Experience (15 Years) In Airline, Hotel and Travel Agency Principally.

Representative, As Well As Sales And Marketing.

  • I Begun To Work In The Field Of Hotels, Front Desk clerk, Concierge, Hotel Restaurant, Hotel Bar, Cashier, Front Desk And Night Manager, Airlines And Travel agency, I Climbed Different Positions Like Reservations Agent, Sales By Phone, Front Desk, Airport, Ticket Office, Sales Representative, As Well As Sales And Marketing.
Accomplishments
  • Front Desk Manager Seminary Award 1st Place And Diploma of Accomplish The course.

  • Reservation And Ticket Office Agent Seminary At Panamerican World Airways Inc. Houston, Texas. Diploma. 1992

  • Fare Construction And Tariffs I And II Panamerican World Airways Inc, Miami, Florida. Diploma. 1984

  • Developed Highly Effective Sales Training Strategies As Sales Manager Of A 42 Person Team. Consistently Exceed Sales Expectations by 25 To 30 % Each Month Above Expectations
Experience
Owner & Director
March 1996 to August 2015
DE LA TORRE EXPERT BUILDING, S.A. de C.V - Mexico City, Mexico
  • This Mexican Company Was Created To Participate In Construction´s Auctions From Either Government Or Private Industry, And Also A Commercial Division Participating As Well In Government Sell-Offs, Bargains, Sale By Bit Of All Kinds Of Merchandises.
  • My Last Position Was As A Director Manager In Charge Of Direct, plan, or implement policies, objectives, or activities ofTo Locate Products Or Items To Buy to Ensure Continuing Operations To Maximize Returns On Investments, For The Only Purpose To Increase Productivity higher Of Expectations.

  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.

  • Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
  • Confer with organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.

  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

  • Review reports submitted by staff members to recommend approval or to suggest changes.

  • Implement corrective action plans to solve organizational or departmental problems.

  • Direct or coordinate activities of businesses involved with purchasing and selling products or merchandises From public, Private or Governmental Entities Direct and coordinate activities of personnel engaged in buying, selling merchandises, products, equipment, pallets of different acquisitions, and supplies, etc.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Determined Merchandise Price Schedules And Discount Rates.

  • Maintained Friendly And Professional Customer Interactions.

  • Trained In Negotiations And Time Management.
Owner And Manager
January 1992 to January 1995
CALLI-MAR TRAVEL AGENCY AND WHOLE-SALER - Mexico City, Mexico
  • I Was Responsible For The Whole Administrative, Sales, Marketing Strategies & The Own Development Of The Company Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
  • Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
  • Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
  • Review reports submitted by staff members to recommend approval or to suggest changes.
  • Purchase advertising space or time as required to promote client's product or agenda.
  • Confer with production or support personnel to produce or coordinate production of advertisements or promotions.
December 1981 to January 1991PANAMERICAN WORLD AIRWAYS INC. OF MEXICO
  • I Begun In The Reservation Department, Ticket Office, Ticket Counter At The Airport, And End It Up As A Sales Supervisor In The Air Line Ticket Office and Airport Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Promote particular destinations, tour packages, and other travel services.
  • Provide clients with assistance in preparing required travel documents and forms.
  • Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
A General Reservation Manager
May 1977 to December 1981
STUFFER PRESIDENTE HOTELS CORP
  • I Begun As A Clerk In The Front Desk, Cashier, Cashiers Manager, Room Division Manager, & My Last Position Was As A Reservation Manager For The 42 Hotels Of The Chain In Mexico.
  • Use Of Computers For Various Applications, Such As Database Management Or Word Processing.
  • Answer Telephones And Give Information To Customers, Take Reservations, Or Transfer Calls To Appropriate Departments.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Review accounts and charges with guests during the check out process.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Plan, schedule or supervise the work of other employees.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • For Further Information, Personal Data Or to Program A Personal Interview I´m At Your Entirely Disposition.
Education
Tittle And Diploma : Business Administration, 1983Universidad Autonoma De Mexico - Mexico City, Distrito Federal, Mexico
High School Diploma : General, 1976Pacific High School - San Bernardino, California, United States
Certifications

, I Understand French And German, And I Have Been In Europe, South America, United States And Mexico.


My Sport´s Life Has Been Fulfill With, Marathons, Runs, Triathlon, Mountain Bike, Tennis And Swimming. For These Reasons I Do Not Do Drugs, I Do Not Smoke


My Whole Career Has Been In Mexico In Companies Like STUFFER PRESIDENTE HOTELS, PANAMERICAN WORLD AIRWAYS INC., CALLI-MAR TRAVEL And, DE LA TORRE EXPERT BUILDING S.A. DE C.V., For The Last 10 Years I have Reached The Position Of A Director Manager.

Languages

Spanish: Yo Hablo, Leo, Escribo Y Comprendo Español Perfecamente, Es Mi Idioma De Nacimiento Y No Tengo Problemas Para Comunicarme Con La Mayoria De Latinos De Habla Hispana De Casi Todo El Mundo.


Portuguese, My Level Of Fluency Is Intermediete:

Eu Posso Entender Potuguese Mais Do Que Posso Falar Pode Dar Instrucoes Ou Orientacoes E Auxiliar Ou Ajudar Em Casos Dificeis.


French: Je parle français à un bon niveau et acceptable , peut donner des conseils et des services et de l'aide dans les cas difficiles.


Personal Information

I Am A Legal Resident To Work In The United States, I Will Be a Permanent Resident In A Matter Of 5 Months, Work Permit And Social Security Number, I Have A Driver´s License From Florida, I Offer You My Personal & Professional References furnished Upon Request.

Additional Information
  • For Further Information, Personal Data Or To Program A Personal Interview I A´m At Your Entirely Disposition.
Skills

I Have Knowledges Of Reservations Functions, Front Desk And Cashier Tasks, I Know Fundamental Things About Food And Beverages, In Sales I Have Natural Skills, Sales Are Part Of Me, Purchasing And Buying, In Management, acquisitions, Administrative, advertisements, advertising, bookkeeping, brochures, budget, Contracts, Cost Reduction, Resolve customer complaints, Deal With Clients, Customer Service, I Handle faxes, Diverse Documents, Forms, Issue receipts, Invoices, Mail, Photocopiers, all Kinds Of Policies, Scanners, Take Messages, Telephone, Transportation, Voice Mail, Word Processing, Computers I Can Deal With Different Programs, Excell, Power Point, Words, Outlook Etc.

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Resume Overview

Companies Worked For:

  • DE LA TORRE EXPERT BUILDING, S.A. de C.V
  • CALLI-MAR TRAVEL AGENCY AND WHOLE-SALER
  • PANAMERICAN WORLD AIRWAYS INC. OF MEXICO
  • STUFFER PRESIDENTE HOTELS CORP

School Attended

  • Universidad Autonoma De Mexico
  • Pacific High School

Job Titles Held:

  • Owner & Director
  • Owner And Manager
  • A General Reservation Manager

Degrees

  • Tittle And Diploma : Business Administration , 1983
    High School Diploma : General , 1976

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