Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings.
Exceptional customer service skills
Team building expertise
Proven sales track record
In 2009 I was asked to help develop and implement a new concept in automotive sales. With this concept, the manager becomes a coach to the sales team, not a "hammer". We saw a great increase in customer satisfaction and employee retention. With an increased consumer satisfaction index, we also saw growth in overall sales!
03/2015 to Current
Owner/coachSWAT Fitness － Tucson, AZI own a personal training studio. We help people to change to a more healthy lifestyle through physical activity and nutrition.
08/1992 to 06/2016
General Sales ManagerRoyal Automotive Group － Tucson, AZAs a GSM my main activity was to acquire and train an elite and effective sales team. Daily task; manage and account for 6 million in inventory and $350,000 in gross sales monthly.
11/1988 to 07/1992
SGTUS ARMY － FT. Lewis , WABlackhawk helicopter crew chief