I am a hard working Automotive Manager proficient in problem solving complex auto repair issues while consistently delivering quality service. I have a history of offering trustworthy auto care and expert advice. I have extensive hands-on experience in many types of repairs and hold ASE certifications in brakes and suspension. In addition, I feel that I am equipped with excellent interpersonal skills that allows me to deal effectively with employees, as well as customers. I worked in a managerial role for several years before opening my own repair facility which I have operated for over two years. I strive to ensure measures are taken so that customers, as well as employees, are properly informed and treated fairly.
I am currently the owner of a small automotive facility in Holland, OH that specializes in foreign automobile repair, including Mercedes, BMW, and Jaguar. I am solely responsible for the business operations of the establishment including inventory maintenance. I oversee two employees and am skilled at working with AutoTabz software, as well as Quick Books and Versa Check. In addition to these administrative responsibilities I provide front line customer service and do a majority of the repairs brought to the shop. These repairs include the following:
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