To have an opportunity to use my strengths and past experiences to grow and move forward within the company.
to Current Archstone Marketing – Riverdale,
Directed and coordinated marketing activities and policies to promote products and services.
Preserved brand integrity by monitoring the consistency and quality of marketing content.
Defined and tracked campaign effectiveness and adjusted strategies accordingly.
to 07/2014 Avalonbay Communities, Inc – Lyndhurst,
Customer and Resident services, providing high quality customer service to residents and prospective residents as well as leasing apartments.
Assisted in the development, implementation and monitoring of programs to maximize revenue, control expense, improve customer and resident satisfaction.
Sales & Marketing used daily for lead management and community notices.
Fully utilized Salesforce.com for Lead Management, Billing & Logging Resident/Prospect Interactions.
Provided expert and professional communication skills with current and prospective residents to ensure each were knowledgeable regarding community's services, operating procedures and issues/events.
Customer service & time management skills used to respond & coordinate resident requests with appropriate community staff and work with residents to minimize/resolve problems and complaints in a timely manner.
Including proper follow through to ensure issue is resolved.
NJAA 2013 Property of the year nominee Ensured companies continuous compliance with all federal, state and local laws, specifically Fair Housing regulations.
E-Commerce & Web Marketing Assistant | Retail Store Manager08/2004
to 10/2012 TSG Enterprises, LLC – Franklin,
As E-Commerce & Web Marketing Assistant; General maintenance and addressing of issues for any of businesses 3 proprietary e-commerce websites Designed & Managed all Social Media pages daily (Facebook, Twitter, Instagram and Goalie specific forums, etc.).
We were the first retailer in our industry marketing via Instagram & Pinterest.
Develop processes for adding new products to the websites, including product descriptions, photography and having product on the site the day we are allowed to sell it.
Daily management of website(s) Taxonomy to ensure that products were listed correctly and Optimized for proper Search Engine visibility.
In conjunction with Business Development Dept.
I designed monthly Newsletters and created Business-to-Business partnerships to help grow the company.
Detailed competitive analysis, including price comparisons, marketing comparisons and any other comparisons believed to be important to strategy online.
Maintaining and updating key product documents for all three websites and communicating these on a regular basis to our Search Engine agency As Retail Store Manager; Multi-tasking skills & handling of upscale customers (current & former National Hockey League athletes) Hiring and training all new employees and managed implementation customer service skills, also responsible for Special Custom Orders (including customer follow up) Created Marketing & Sales Displays using appropriate Microsoft Office & Adobe programs.
Responsible for on-site management of stores & personnel including bank deposits on a daily basis.
Supervisor to an average of 20 employees, both Full & Part time.
Time Management skills used with making sure all extensive product repairs are completed and returned in a timely fashion.
Provide exceptional consulting services for businesses looking to grow their visibility via online marketing & social media ventures.
Graphic Design used through Adobe Photoshop Web Design work used through various platforms Communication skills used to create business-to-business opportunities for clients SEO Optimization and Google Analytics work for tracking traffic and consumer tendencies.