Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Skills
  • Collections
  • Goals and Performance
  • Closing Expert
  • Locations Expertise
  • Persuasion Techniques
  • Due Diligence
  • Customer Accounts Management
  • Payment Collection
  • Financial Management
  • Call center experience
  • Account Reconciliation
  • Credit Report Literate
  • Codes reviewing
  • Relationship Development
  • Unsurpassed work ethic
  • Vendor sourcing
Education
Plymouth Regional High School Plymouth, NH Expected in 06/1991 HS Diploma : College Prep - GPA :
Plymouth State University Plymouth, NH Expected in 09/1992 : Broadcast Journalism - GPA :
Work History
Bruce Oakley Trucking - OWNER
Decatur, AL, 12/2012 - Current
  • Managed day-to-day business operations.
  • Aligned branding initiatives and sales strategies with client goals.
  • Crafted engaging sales copy and eye-catching graphics for marketing.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed and managed relationships with vendors and suppliers.
  • Capitalized on social media platforms such as facebook to increase market awareness.
  • Served as primary point-of-contact.
  • Stayed current with market trends to increase sales .
Cogent Companies - TOP COLLECTIONS SPECIALIST
Oklahoma City, OK, 08/2005 - 11/2012
  • Top Collector (2006,2007,2008,2009) Achieved performance goals every month of at least 400%.
  • Negotiated to collect balance in full.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Counseled debtors on payment options and arranged installment agreements.
  • Maintained high volume of calls to meet demands for our clients.
  • Used probing techniques to determine debtors' reasons for delinquency.
  • Used skip tracing (accurint & insight) and other internet sites for updated debtor location.
  • Discussed options with delinquent clients in terms of proposed solutions for monthly payments towards the balance or settlement arraingments.
  • Used skip tracing and other techniques to locate debtors.
Servicemaster Clean - COLLECTION SPECIALIST
San Marcos, CA, 01/2003 - 10/2005
  • Negotiated to collect balance in full.
  • Used skip tracing (accurint & insight) other techniques to locate debtors.
  • Managed payments for pending bankruptcy cases and worked with legal departments to determine appropriate proceedings.
  • Used probing techniques to determine debtors' reasons for delinquency.
  • Processed payments and managed client accounts.
  • Always achieved personal performance goals by at least 275%.
Andy Petree Racing, Inc. - ASST. OPERATIONS MANAGER
City, STATE, 01/2000 - 12/2002
  • Gave tours to groups and potential sponsors.
  • Discussed and determined with all employees what would help to make their job more efficient or improvements needed to increase productivity.
  • Supervised operations team to support operational excellence.
  • Evaluated inspection reports and service tickets and prepared repair invoices.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain cost controls and maximize business operational efficiency.
Accomplishments
  • 2001 EMPLOYEE OF THE YEAR. Andy Petree Racing.
  • 2005-2009 Top Collector. CMSI.

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Resume Overview

School Attended

  • Plymouth Regional High School
  • Plymouth State University

Job Titles Held:

  • OWNER
  • TOP COLLECTIONS SPECIALIST
  • COLLECTION SPECIALIST
  • ASST. OPERATIONS MANAGER

Degrees

  • HS Diploma

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