OWNER Resume Example Company Name - Taylors, South Carolina

OWNER

Professional Summary

Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Skills

Collections
Goals and Performance
Closing Expert
Locations Expertise
Persuasion Techniques
Due Diligence
Customer Accounts Management
Payment Collection

Financial Management
Call center experience
Account Reconciliation
Credit Report Literate
Codes reviewing
Relationship Development
Unsurpassed work ethic
Vendor sourcing

Work History

12/2012 to CurrentOWNERCompany Name | City, State

Managed day-to-day business operations.
Aligned branding initiatives and sales strategies with client goals.
Crafted engaging sales copy and eye-catching graphics for marketing.
Assessed income and expenses and adapted plans to improve profit levels.
Developed and managed relationships with vendors and suppliers.
Capitalized on social media platforms such as facebook to increase market awareness.
Served as primary point-of-contact.
Stayed current with market trends to increase sales .

08/2005 to 11/2012TOP COLLECTIONS SPECIALISTCompany Name | City, State

Top Collector (2006,2007,2008,2009) Achieved performance goals every month of at least 400%.
Negotiated to collect balance in full.
Worked in call center environment handling manual and automatically dialed outbound calls.
Counseled debtors on payment options and arranged installment agreements.
Maintained high volume of calls to meet demands for our clients.
Used probing techniques to determine debtors' reasons for delinquency.
Used skip tracing (accurint & insight) and other internet sites for updated debtor location.
Discussed options with delinquent clients in terms of proposed solutions for monthly payments towards the balance or settlement arraingments.
Used skip tracing and other techniques to locate debtors.

01/2003 to 10/2005COLLECTION SPECIALISTCompany Name | City, State

Negotiated to collect balance in full.
Used skip tracing (accurint & insight) other techniques to locate debtors.
Managed payments for pending bankruptcy cases and worked with legal departments to determine appropriate proceedings.
Used probing techniques to determine debtors' reasons for delinquency.
Processed payments and managed client accounts.
Always achieved personal performance goals by at least 275%.

01/2000 to 12/2002ASST. OPERATIONS MANAGERCompany Name | City, State

Gave tours to groups and potential sponsors.
Discussed and determined with all employees what would help to make their job more efficient or improvements needed to increase productivity.
Supervised operations team to support operational excellence.
Evaluated inspection reports and service tickets and prepared repair invoices.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain cost controls and maximize business operational efficiency.

Education

06/1991HS Diploma | College PrepPlymouth Regional High School, City, State

09/1992Broadcast JournalismPlymouth State University, City, State

Accomplishments

2001 EMPLOYEE OF THE YEAR. Andy Petree Racing.
2005-2009 Top Collector. CMSI.

Resume Overview

School Attended

Plymouth Regional High School
Plymouth State University

Job Titles Held:

OWNER
TOP COLLECTIONS SPECIALIST
COLLECTION SPECIALIST
ASST. OPERATIONS MANAGER

Degrees

06/1991 HS Diploma | College Prep
09/1992 Broadcast Journalism

OWNER Resume Example

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