Results-oriented customer service professional with leadership skills. Six years experience as a customer service representative. Able and willing to assist co workers, supervisors and customers in a cooperative manner. Highly reliable self starter; can be counted on to complete assignments and perform effectively despite sudden deadlines and changing priorities.
Provide a safe and nurturing environment for children ages 6 weeks to 12 years
Maintain professional and cordial relationships with parents.
Hire, train and supervise back up providers.
Advertising benefits of child care program for prospective families in need of child care.
Follow all of the policies and guidelines for State of Texas licensing requirements and received outstanding inspections and evaluations.
Handle business accounting; payroll, taxes and bookkeeping.
Sales associate Avenue clothing store:
Greeted customers within 10 seconds of coming in the door and offering assistance with purchases.
Managed front desk, assisting customers with purchases, applying for store credit and item holds.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Responded to customer inquiry calls, quickly assessing the customers needs and problems in order to deliver an ideal solution.
Make service changes, recommend service options and schedule installations.
Performed troubleshooting; identified problems, gave technical advice and filed service requests if necessary.
Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
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