Detailed oriented person with excellent interpersonal and customer service skills. Extensive experience in credit and collections, accounts receivable and payable, marketing, and administration. A reliable and analytical contributor with a reputation for consistency and results.
Built a unique and challenging dance curriculum from scratch for a cutting-edge dance school. Researched market competitors and industry trends to identify potential new products and services. Leveraged social media websites to promote services and gauge customer needs and preferences. Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. Hired and trained new employees. Tracked and evaluated staff performance and handled all promotions and terminations. Completed purchase orders and customer invoices. Prepared and filed financial statements such as balance sheets and income statements. Monitored sales and service records and investigated discrepancies. Determined staffing requirements and interviewed, hired and trained new employees. Evaluated cost reduction and program improvement needs by analyzing financial data. Produced and directed two annual dance showcases for over 100 students and hundreds of spectators.
Managed incoming and outgoing calls for busy pet care center. Directly managed the day-to-day operations. Communicated with customers via phone, email and in person to obtain payments on outstanding accounts, create appointments, or correct billing disputes.
Assisted the CFO with the production of monthly financials, management reports and board packages. Coordinated the approval or rejection of lines of credit. Prepared financial reports required by company regulations. Conducted background credit checks on potential new customers. Responsible for the collection of all outstanding receivables. Acted as a liaison between national sales representatives and the home office.
WINNER "Best Dance School"
2013 Readers Choice Awards
Fall River Herald News
Microsoft Word, Excel, Quickbooks
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