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Overnight Stocker/ Stock Controller Resume Example

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OVERNIGHT STOCKER/ STOCK CONTROLLER
Professional Summary

Methodical, efficient and quality-driven professional. Skilled worker with proven ability to perform a variety of tasks, including but not limited to, digital marketing, web design, customer service, and other detail oriented special projects. Hardworking and eager to learn more while supporting other employee needs and contributing to business success. Personable with proven history of improving effectiveness of workplace communication, coordination, and productivity. Ability to multitask working either independently or within teams in fast-paced, high volume environments. Capable of learning and adapting quickly and possesses strong written and verbal communication skills. Excellent work performance, punctuality, and attendance records.

Skills
  • Web Design
  • Social Media Management/Optimization
  • Digital marketing
  • Notetaking
  • Event planning
  • Cash Register Operation
  • Stocking and Replenishing
  • Performance improvement
  • Operational improvement
  • Team management
Work History
05/2016 to Current
Overnight Stocker/ Stock ControllerH-E-B Grocery – Edna, TX
  • Move and lift heavy loads
  • Received incoming trucks and move pallets to staging areas
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Scanned shelves and product cases to locate expired, outdated and spoiled items
  • Determine and implement appropriate productivity, quality and service goals
  • Ensure aisles are clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
  • Performed in fast-paced environment
05/2019 to 08/2019
InternGlobalAustin – Austin, TX
  • Managed organization's daily activities on social media sites including Facebook, Twitter, Instagram, and LinkedIn to improve its overall presence
  • Attended, and assisted with, various events hosted by organization
  • Produced Excel spreadsheets and updates with latest information
  • Contributed to mock-ups, email campaigns and social media content
  • Designed and presented organization's new website
  • Assisted staff by answering phone calls and responding to urgent questions
  • Responded to email and social media messages according to prescribed policies
  • Drafted weekly e-newsletters to subscribers/members and set up campaigns via MailChimp
  • Tasked with managing International Austin calendar to keep content timely, relevant and engaging for both members and non members
  • Greeted over 100 foreign visitors and nonmembers professionally and courteously to cultivate and maintain welcoming atmosphere
05/2013 to 05/2016
Customer Service Associate/CashierH-E-B Grocery – Edna, TX
  • Mentored new employees on registers, on meeting customer needs, maximizing group performance and maintaining high satisfaction with customers and management
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
  • Assisted customers with special services, account updates and promotional options
  • Exceeded service objectives by applying proven customer service and sales best practices
  • Maintained customer satisfaction while handling product returns quickly and professionally
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Assisted customers by answering any questions and fulfilling requests and concerns to support positive customer experiences
  • Delivered superior client services, fostering strong rapport, retention and satisfaction
Education
08/2019
Bachelor of Arts: International Studies
Texas State University - San Marcos, TX
  • Majored in International Studies with a focus in Travel and Tourism
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Resume Overview

Companies Worked For:

  • H-E-B Grocery
  • GlobalAustin

School Attended

  • Texas State University

Job Titles Held:

  • Overnight Stocker/ Stock Controller
  • Intern
  • Customer Service Associate/Cashier

Degrees

  • Bachelor of Arts : International Studies

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