Orthopedic Surgery Scheduler Resume Example
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ORTHOPEDIC SURGERY SCHEDULER
Professional Summary
Work History
Marathon Health - Orthopedic Surgery SchedulerCenter , TX01/2020 - Current
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Educated patients about surgeries and provided treatment plan documentation.
- Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
- Verified insurance coverage and obtained pre-authorizations.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Completed skilled administrative work to support all office staff and operational requirements.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Bluegreen Resorts - Float Medical AssistantHarrison , NY06/2019 - 01/2020
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Maintained detailed records of test results by entering data and patient information into computer.
- Obtained client medical history, including medication information, symptoms and allergies.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Welcomed patients and inquired about wellbeing since last treatment.
- Report significant information and changes in patient condition to nurse supervisor.
- Collected all pertinent data and calculations to aid physician in interpreting results.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Collected and documented patient medical information such as blood pressure and weight.
Texas Roadhouse - WaitressCity , STATE08/2017 - 06/2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Skills
- Problem resolution
- EMR / EHR
- Training and Mentoring
- Flexible team member
- Patient-focused care
- Compassionate
- Point of care testing
- Talent management
- Project organization
- Organizational Skills
- Excellent Communication Skills
- Multitasking ability
- Trustworthy companion
- Patient Management
- Team Building
Education
12/2014Wilo Star 3D AcademyCityHigh School Diploma
Hutchinson Community CollegeCity, StateAssociate of Science
05/2019Kansas State UniversityCityBachelor of Science: Focus in Industrial And Organizational Psychology
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Resume Overview
School Attended
- Wilo Star 3D Academy
- Hutchinson Community College
- Kansas State University
Job Titles Held:
- Orthopedic Surgery Scheduler
- Float Medical Assistant
- Waitress
Degrees
- High School Diploma
Associate of Science
Bachelor of Science : Focus in Industrial And Organizational Psychology
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