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Orthopedic Surgery Scheduler Resume Example

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ORTHOPEDIC SURGERY SCHEDULER
Professional Summary
Work History
Hutchinson Clinic - Orthopedic Surgery SchedulerHutchinson, Kansas01/2020 - Current
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Verified insurance coverage and obtained pre-authorizations.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Hutchinson Clinic - Float Medical AssistantHutchinson, Kansas06/2019 - 01/2020
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Oriented and trained new staff on proper procedures and policies.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Collected and documented patient medical information such as blood pressure and weight.
Texas Roadhouse - WaitressManhattan, Kansas08/2017 - 06/2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Skills
  • Problem resolution
  • EMR / EHR
  • Training and Mentoring
  • Flexible team member
  • Patient-focused care
  • Compassionate
  • Point of care testing
  • Talent management
  • Project organization
  • Organizational Skills
  • Excellent Communication Skills
  • Multitasking ability
  • Trustworthy companion
  • Patient Management
  • Team Building
Education
12/2014Wilo Star 3D AcademyBonita Springs, FlHigh School Diploma
Hutchinson Community CollegeHutchinson, KSAssociate of Science
05/2019Kansas State UniversityManhattan, KSBachelor of Science: Focus in Industrial And Organizational Psychology
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Resume Overview

Companies Worked For:

  • Hutchinson Clinic
  • Texas Roadhouse

School Attended

  • Wilo Star 3D Academy
  • Hutchinson Community College
  • Kansas State University

Job Titles Held:

  • Orthopedic Surgery Scheduler
  • Float Medical Assistant
  • Waitress

Degrees

  • High School Diploma
    Associate of Science
    Bachelor of Science : Focus in Industrial And Organizational Psychology

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