Dedicated and focused Orthodontic Front Office Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Coordinated all department functions for team of 9 employees.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of 16 employees.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Maintained an up-to-date department organizational chart.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Properly routed agreements, contracts and invoices through the signature process.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Registered Dental Assistant for a busy general team. Assisted with all major treatment. Xray certified, Coronal polishing certified in California.
Dental Assistant for general team and orthodontic team. Assisted with all general treatment. Assisted an Orthodontist with all adjustments and bonding.
Assistant for general dentist. Helped with Sterilization and keeping up with all OSHA requirements.
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