Detail-oriented, accurate, dependable, and dedicated with an uncompromising work ethic candidate looking for a career with a stable, growing company where I can be fully committed to customer satisfaction.
Inspected finished products for quality and adherence to customer specifications.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Processed IV bags to complete orders including following detailed documentation to create IV solutions.
Packing and Logistics including preparing orders for shipment.
Collected customer feedback and built customer loyalty made by process changes to exceed customer satisfaction goals.
Customized and designed Disney Embroidery upon customer request.
Formulated and enforced Service Center policies, procedures and quality assurance measures for product shipping.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Maintained up-to-date records at all times.
Properly directed inbound calls in phone queues to improve call flow.
Trained staff on how to improve customer interactions.
Accepted payment from customers and made change as necessary.Checked the quantity and quality of received products
Trained new employees for correct facility procedures, safety codes, proper recipes and plating techniques.
Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
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