Outstanding MS Office knowledge; knowledge of CRM software is a plus
Enthusiast and passionate
Experienced in the field of Account Executive and in other sales/ customer service roles
SAP Knowledge
Experience
01/2015 to Current
Order Management AnalystDuracell － Lagrange, GA
Process and manage orders in SAP that are received through EDI/WOM.
Partner with Account Executives and Supply Chains to engage with customer relations.
Handle returns and refusals, from customer initiation for physical and cash postings.
01/1999 to 01/2015
Unilever HPC － Palmetto, GA
Track import/export container by using Georgia Port System.
Schedule and update planned order via WMS based on expected delivery times.
Used SAP system daily for transit inbounds and new product classification.
Prepare daily exception report of orders with shortage in MS Excel for inventory accuracy.
Education and Training
December 2018
BA Degree: General BusinessColumbus State University Columbus GAGeneral Business West GA Tech. College Lagrange GA, Marketing Management Assoc. Degree- July 201l
Skills
CRM, customer relations, customer service, delivery, EDI, inventory, market research, Marketing Management, MS Excel, MS Office, negotiating, manage orders, Organizational, sales, SAP, time management
