Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. Over one year of long term care pharmacy experience, with limited retail experience.
Certified and licensed pharmacy technician in the state of Tennessee.
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Strictly maintained customer and patient confidentiality. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Communicated with all customers and staff in a pleasant and professional manner. Appropriately resolved customer issues, complaints and questions. Proficiently processed and dispensed written, oral and electronic prescriptions.
Pharmacy technician, K-mart Pharmacy, 2011
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