Optometrist Technician Resume Example Richard J. Miyamoto, O.D.

OPTOMETRIST TECHNICIAN

Professional Summary

Practiced Optometrist with 3 years of experience performing vision examinations, communication skills with patients, insurance, etc. Skillful in preparing the right eyeglasses and contact lenses, maintaining a strong commitment to accuracy. Provides customer service to the patient's well-being and hands-on. Always motivated to learn, grow, and excel in all aspects.

Skills

Business administration
Eyeglass fitting
Treatment adjustments
Record Keeping
Patient evaluations
Communications

Team management
Customer service
Team building
Organization
Can multi-task in a fast pace environment

Work History

Optometrist Technician | 08/2017 to Current
Richard J. Miyamoto, O.D. - Gardena, CA

Welcome each new arrival pleasantly and confirmed appointments and identification.
Promptly answered a multi-line phone system and greeted callers enthusiastically.
Kept accounts in balance and ran daily reports to verify totals.
Monitored office supplies by checking inventory on a weekly basis and placed orders whenever stock appeared low.
In charge of making sure all of the offices bills were paid and that we were getting paid from insurances.
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Maintained excellent attendance record, consistently arriving to work on time, and staying overtime if help was needed.
Aided patients in the selection of flattering eyeglass frames appropriate for prescription and style preferences.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Help guide patients learn how to use contacts for the first time and how to correctly clean them.
Measured patients' faces for the bridge, eye size, and temple length to select comfortable frames.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Adjusted frames to fit patients face by bending and shaping with hands, tools, and heat.
Performed targeted collections on past due accounts aged over 60 days.
Able to bill different kinds of insurances.

Volunteer | 02/2016 to 11/2017
Harbor Ucla Medical Center - Harbor City, CA

Carried laboratory specimens, results, and charts to appropriate departments.
Restocked supplies and filed paperwork to satisfy department leadership requests.
Reported patient requests, concerns, and other observations to staff.
Provided support and companionship to patients in need of assistance.
Transported patients and helped with discharge procedures.
Communicated with patients, ensuring that medical information was kept private.

Hospital Volunteer | 01/2017 to 09/2017
Kaiser Permanente - Harbor City, CA

Restocked supplies and filed paperwork to satisfy department leadership requests.
Greet patients as they walk in through the hospital doors at the customer service desk and ask if they need help.
Welcome patients and guide them to the correct room with certain name tags.
Shadowed doctors and nurses as they do tasks in different departments.

Restaurant Server | 05/2015 to 06/2017
Rizzo's Pizzeria - Lomita, CA

Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity.
Checked identification to enforce age regulations for alcoholic beverages.
Stayed up to date on menu changes to offer current and accurate information, answer questions, and help customers select optimal meal choices based on individual preferences.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protection for customers.
Performed complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders, and built immediate positive connections with guests.
Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

Torrance High School - Torrance, CA | High School Diploma06/2017

Overall 3.8 GPA, student-athlete in soccer and track.

Los Angeles Harbor College - Wilmington, CANursing Major

Resume Overview

Companies Worked For:

Richard J. Miyamoto, O.D.
Harbor Ucla Medical Center
Kaiser Permanente
Rizzo's Pizzeria

School Attended

Torrance High School
Los Angeles Harbor College

Job Titles Held:

Optometrist Technician
Volunteer
Hospital Volunteer
Restaurant Server

Degrees

Torrance High School - Torrance , CA | High School Diploma
Los Angeles Harbor College - Wilmington , CA

Optometrist Technician Resume Example

Resume Score: 80%

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