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optician resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing English majoring student pursuing flexible full-time employment with weekend and morning shift options. People-oriented Team member, successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Always willing to enter new environments that will encourage personal growth.

Skills
  • Customer Service
  • Attention to Detail
  • Inventory Management
  • Medical Device Fabrication
  • Verbal and Written Communication
  • Billing Processing
  • Problem-Solving
  • Patient History Documentation
  • Team Management
  • Maintenance & Repair
  • Flexible Schedule
  • Data Management
Experience
01/2023 to Current Optician Providence Health & Services | Spokane, WA,
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
  • Conducted special tests such as field of vision assessment, OCTs and pachymetry.
  • Wrote up work orders for grinding lenses and assembling eyeglasses.
  • Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
  • Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
06/2021 to 01/2022 Pharmacist Fairview Health Services | Rosemount, MN,
  • Checked prescriptions for proper contents and labeling.
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
  • Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Stocked, labeled and delivered medications to patients and caregivers.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Asked questions in accordance with instructions to obtain person's name, address and age.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
10/2019 to 05/2021 Sales Representative Stonemor Partners | Allentown, PA,
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed key customer relationships to increase sales.
  • Listened to customer needs to identify and recommend best products and services.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Identified customer needs by asking questions and advising on best solutions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Greeted and assisted customers to foster positive experiences.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contacted new and existing customers to outline benefits of products.
  • Produced sales documents, finalized deals and filed records.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Created successful strategies to develop and expand customer sales.
  • Monitored customer order process and addressed customer issues.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Replenished and arranged items to maintain appearance.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education and Training
Expected in High School Diploma | Webster University, St Louis, MO GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Korean:
Limited
Negotiated:
Chinese (Mandarin):
Limited
Negotiated:

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Resume Overview

School Attended

  • Webster University

Job Titles Held:

  • Optician
  • Pharmacist
  • Sales Representative

Degrees

  • High School Diploma

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