Operations Team Manager Resume Example

• Accepted constructive criticism from coaches and teammates to improve skills.
• Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Established departmental performance goals, set timeline targets for sales team and trained new employees.
• Assessed, optimized and elevated operations to target current and expected demands.
• Monitored progress by establishing plans, budgets and measuring results.
• Set sales budget for all prime costs, loss of goods and controllables to improve cash flow.
• Identified client business and operational needs and introduced services to provide solutions.
• Lead team of [Number] employees in all operations including sales, service, parts and office functions.
• Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
• Monitored inventory levels on [Timeframe] basis and placed new orders for merchandise to keep supply well-stocked.
• Oversaw [Number] staff by training, mentoring, [Action] and [Action].
• Generated daily operational and sales reports for corrective action or continuous improvement.
• Managed scheduling for [Number] employees to ensure optimal productivity.
• Leverage expertise to devise and actualize corporate communication plans.
• Drove sales to over $[Number] by successfully cultivating local daycare center and school relationships and targeting key audience.
• Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
• Supported community outreach initiatives by partnering with local colleges and boys and girls scout clubs.
• Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or service].
• Met operational objectives by establishing qualified staff, promoting adherence to [Type] regulations and providing outstanding customer service.
• Identified and solved complex strategy problems to drive organizational goals.
• Hired and mentored core start-up team, working to outline initial company policies and procedures.
• Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
• Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
• Identified sales opportunities by analyzing incident rate reports and increasing sales by [Number]%.
• Reduced process lags by effectively managing [Number] employees for productivity and efficiency improvement.
• Oversaw all corporate communications to streamline data and information sharing initiatives.
• Supervised performance of [Number] workers, with goals of improving productivity, efficiency and cost savings.
• Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
• Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
• Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
• Enhanced operational performance by developing effective business development strategies, systems and procedures.
• Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
• Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
• Oversaw company merger to drive seamless transition and integration of operations.
• Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
• Achieved [Number]% increase in sales and revenue with $[Number] in annual sales.
• Oversaw daily operations of [Type] business, including [Number] employees across [Number] locations.
• Promoted professional skill development in [Type] and [Type] employees through effective training, management and motivation.
• Generated reports detailing project information and predictions.
• Improved [Type] development process by mentoring and onboarding more than [Number] employees.
• Reported [Type] and [Type] incidents to [Job title] for assistance and remediation.
• Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
• Promoted profitability of [Type] business by tracking performance indicators and driving corrective action.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Assessed team proficiencies, identifying and targeting areas for improvement.
• Engaged professionally with [Job title]s and customers to build rapport and nurture relationships.
• Built and maintained loyal, long-term customer relationships through effective account management and [Area of expertise].
• Directed successful turnaround, eliminating over $[Number] in debt within [Timeframe].
• Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
• Added exciting [Type] products to establishment by researching latest trends, improving sales revenues $[Amount].
• Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
• Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
• Increased employee efficiency [Number]% by [Action].
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Facilitated buying process by providing customers with value proposition for products and services while promoting [Brand] brand.
• Mitigated operational risk, compiling performance, financial, headcount and AUM data to forecast outlook.
• Executed business strategies to boost revenue and penetrate new markets through implementation of [Technique] and [Technique].
• Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
• Developed [Number] internal candidates for general management promotion opportunities.
• Negotiated with [Type] vendors to gain optimal pricing on [Type] products resulting in [Number]% increase in profit margin.
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
• Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
• Secured contract with [Type] vendor to supply all [Type] materials and services at competitive prices.
• Decreased expenses by effectively re-negotiating leasing terms for [Type] and [Type] locations.+

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• Decreased expenses by effectively re-negotiating leasing terms for [Type] and [Type] locations.
• Supervised and led [Number] department managers while overseeing performance and productivity of [Number] employees.
• Set and administered annual operating budget, consistently maintaining controls and preventing overages.
• Offered business management and leadership skills to clients in [Industry] and [Industry].
• Diminished financial discrepancies [Number]% by implementing [Technique] and [Task].
• Directed [Job title]s in creating dynamic displays of new merchandise to catch attention of store customers.
• Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
• Elevated resource allocation, accurately controlling expenses.
• Created effective [Number] month business plans to focus strategic decisions on exceeding long-term objectives.
• Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.