Operations Supervisor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hard working leader with a history of streamlining operations and increasing efficiency. Ready to bring experience and knowledge to take on a new challenge within the IT Dept.

  • Warehouse operations
  • Technology
  • Staff supervision
  • Delegation
  • Project management
  • Inventory coordination
  • Profit and loss accountability
  • Schedule management
  • Policy/program development
  • Supervision and training
  • MRP and ERP systems: WMS, 3rd Wave, INFOR M3 & WMS
  • Proficient in Excel, Word, Power Point, Outlook
  • Cost analysis and savings
  • Cross-functional team management
  • Sound judgment
  • Logistics oversight
05/2015 to Current
Operations Supervisor Ingram Content Group Roseburg, OR,
  • WMS/3rd wave integration batch console-working with IT/Blinco to clear stuck receipts, orders etc. (ATA, JFB, CAM)
  • Troubleshooting liaison for systematic issues within WMS/3rd wave for all GGG whse's between IT & Blinco (ex. ASN's, PO's, cargos, entering/releasing orders, inventory, picking, packing, shipping)
  • Annual Physical Inventory-responsible for Celebrity & GE from pre-inventory through post inventory while assisting other GGG whse's
  • Cycle Count Program-maintaining KPI's/metrics for Celebrity & GE
  • Responsible for end of month billing/reporting- all GGG whse's
  • Bed Bath & Beyond-programming along with Blinco/IT to engineer wave packing, labels, ship confirmation; most recently BBB dynamic routing master BOL, manifest, truck building program
  • Bed Bath & Beyond-process improvement lead from inbound through outbound life
  • UPS Costco Integration-working closely with IT on business processes following Costco's requirements. Training users in all GGG whse's on proper work flow
  • FedEx Integration-along with coordination from IT, FedEx, & all GGG whse's, leading the fruition of integration for FedEx e-commerce
  • FedEx account administrator-overseeing claims, rates, billing, user set up, contract negotiations, liaison for FedEx Acct Rep. etc.
  • Adjustment/lot transformation approval & rejections
  • Maintaining inventory records/discrepancies for both Celebrity & GE
  • Costing-lot cost adjustments/write downs (estimate vs. actual accruals)
  • Cost analysis for all departments
  • Authorizing spec changes including updating UOM, avg/gross weight, pallet configs, case dims
  • NIC-providing accurate pallet configuration when new items are set up. Also responsible for changes during the entire life of the active item.
  • Rush order program lead-maintain rush order form, records, reporting. Also coordinating with transportation, customer service, sales, whse team.
  • Building Access System administrator-activating/deactivating users access cards, programming new panels/readers installed by Johnston Controls along with IT & Maintenance
  • Parking-records, assignments, tags
  • Leasing copier machines Canon (UBS)-trouble shoot, order supplies, maintain spreadsheet across GGG buildings, negotiate pricing, contracts etc.
  • WMS administrator-weight discrepancies; updating weights/invoicing customer correctly, location record setup/deletion, user set up, order amendments, RF Gun troubleshooting
  • Backup for Ines & Patricia
05/2013 to 05/2015
Operations Coordinator Marmic Fire Safety Saint Louis, MO,
  • 3PL whse coordinator-confirming/entering cargos, PO's, ASN's, ship confirming orders, weights etc.
  • Arranging transportation for 3PL whse orders
  • Approving invoices-utilities, whse billing
  • PECO pallet-inventory, ordering, reporting
  • Whse tours in conjunction with Joe
  • Ordering supplies-both whse & office personnel
  • Maintaining WAWA fuel account
  • Administrative work for Joe/ various departments
  • Signage-building/parking
  • Coordinating with Joe, Amy & Maintenance on multiple projects
  • BBB-back up for shipping office releasing orders, printing labels, ship confirming orders
  • Entering/confirming billing purposes only orders
  • Entering Adjustments/lot transformations for Celebrity & Demedici
  • CBP Forms-FTZ
  • EZ-Pass account administrator
  • WMS- updating whse tariffs, storage zones
  • Item code changes-changing the item before cargo is received into inventory to prevent the need for a lot transformation
  • Back up for Arci & Cathy
05/2012 to 05/2013
Warehouse Administrator Lippert Components South Bend, IN,
  • Entering orders/ASN's for public customers (Champignon, Jackson Mitchell) etc.
  • Inventory Reporting for public customers & Celebrity
  • BOL-filing & scanning
  • Releasing orders, printing labels, pallet ID's, receiving ASN's
  • ASN filing for auditing purposes
  • Government Samples log
  • Inventory-entering adjustments, lot transformations, amending orders, docking putaways, coordinating discrepancies
  • Checking status of inbounds & outbounds daily
  • Backup to administrative supervisor
  • Coordination with whse personnel, customer service, & sales
Education and Training
Expected in 05/2005
Bachelor of Arts: Communications
Kean University - Union, NJ
  • Golden Apple Recipient 2017
  • MVP 2019
  • CPR Certified (Atalanta Corporation)
  • Service Level Committee
  • MBO Committee

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School Attended
  • Kean University
Job Titles Held:
  • Operations Supervisor
  • Operations Coordinator
  • Warehouse Administrator
  • Bachelor of Arts

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