Co-chair at school for National PTA Reflections program
Co-chair at school for fundraising venue selection
Outreach, Heroes for the Homeless, 2014
Distribute food and supplies to Seattle's homeless living in RVs and on streets / woods
Six Sigma Green Belt, 2013
Tested conventional process and drove improvements to reduce duplicate data entry steps by 61.5%, save $27,410 soft dollars through process optimization and increase overall candidate satisfaction.
Dale Carnegie Award, 2011 (voted by peers)
January 2006-July 2015Operations Program Manager | Microsoft | Redmond, WA
Responsible for implementing staffing programs, process and systems that support Microsoft's future and current hiring demands with a focus in driving staffing improvements across the globe. Responsibilities: staffing systems, recruiting and candidate process, future infrastructure, deployment and change management, production support, and strategy planning.
Partnered cross-teams with Global HR Operations, Staffing
management and users, Program Owners, IT, Engineering, Business Intelligence. Established as trusted adviser on process and systems; representing the voice
and interests of the user-base from feature conception through execution.
Provided consultation and project management on cross-team project to implement Dynamics CRM to manage candidate relationships and coordinate global outreach efforts across recruitment teams. Integrated CRM with SAP ATS, Outlook, Sovren semantic search, social media / LinkedIn, business intelligence, and job board aggregator.
Led the bi-weekly discussion with the champ community (45+ members) to receive feedback on requirements, design, change management, timeline and issues.
Contributed substantially to the success of multi-million dollar, multi-year new systems projects as well as quarterly enhancement releases of production tools.
Through enhancements and production work, saved staffing and operations 454 clicks and 102 minutes from process, and 24 hour cycle time.
Partnered with Solution Delivery to assess, consult and recommend the retirement of 8 staffing applications resulting in $186,200 soft savings.
Centralized and simplified the recruiter support model by consolidating the incoming support channels and removing user interaction with IT. Expanded global coverage from 8x5 to 24x5. Managed global team of 9 vendors.
Business Analyst | Microsoft | Redmond, WA
Transitioned and overhauled the company wide performance management reward system to align to a standard and equal pay program for employees.
Successfully tested and launched the rewards system during a fast paced, ambiguous time ensuring all (90,000+) Microsoft employees would be compensated correctly during the annual performance review.
Presented risks and issues to the Corporate Vice President and business owners to receive appropriate sign-off prior to release.
Business Process Manager | Microsoft | Redmond, WA
Delivered project to provide a Global Staffing Process and ATS system at Microsoft utilizing SAP E-Recruiting as systems platform. Drove change management, training, and business process readiness for the 3 major global change initiatives to the 300+ US staffing organization.
Managed the quarterly release process from requirements prioritization, design reviews, testing, and sign-off in partnership with the Operations and Solutions Delivery teams.
Led the weekly discussion with 30 staffing champs to receive feedback from the line on requirements, design, change management, timeline and issues.
Lead Prospecting Consultant | Microsoft | Redmond, WA
Developed and implemented a standard prospecting process used by 2 sourcing teams to supplement recruitment efforts for core tech positions for the business.
Exceeded our team's hiring commitment by 33%.
Staffing Consultant | Microsoft | Redmond, WA
Full life cycle recruitment included working with hiring managers to develop core tech job requisitions, sourcing, interviewing, extending job offers and managing the internal transfer process.
October 2003-January 2006Various Recruiting Roles | Multiple companies | Redmond, WA
January 2001-February 2002Software Engineer | Ericsson, Inc | Richardson, TX
Bachelor of Science: Computer ScienceTexas A&M University, College Station, TX