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Operations Processor Resume Example

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OPERATIONS PROCESSOR
Summary
Self-motivated [Job Title] offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge.
Highlights
  • Strong communication skills
  • Effective time management
  • Proficient in Microsoft Office
  • Thrives under pressure
  • Independent worker
  • Solution-oriented
  • QuickBooks
  • Employee training and development
  • Meticulous attention to detail
  • Resourceful
  • Dedicated team player
  • Cash handling
  • Strong interpersonal skills
  • Complex problem solving
  • Performance tracking and evaluation
  • Accounting and finance background
  • Adaptable
  • Certified in 10-key
  • Computer-savvy
  • Customer service-oriented
  • Goal-oriented
  • Reliable
  • Accurate money handling
  • Process improvements
  • Hard-working
  • POS systems
  • Inventory control procedures
  • Strong sense of banking ethics
  • Cash dispenser operation
  • Currency and coin counter
  • Safe and vault operation
  • Variance analysis
  • Bookkeeping
  • Self-motivated professional
  • Analytical
Accomplishments
Promoted to Senior Loan Officer after [number] months of employment.Implemented several strategies that successfully increased sales and improved client retention rates.Accounting Skills
  • Operated computers programmed with accounting software to record, store, and analyze information.
General Ledger Accounts
  • Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
    Decreased labor cost by [Number]% by training employees to multi-task and be more efficient.Increased compliance for the cash management department by [Number]% by aiding in internal and external audits.Reduced the open invoice cycle time from [number] days to [number] days by developing new dispute reporting procedures.Scheduling
    • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
    Administration
    • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
    Customer Service
    • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
    Administration
    • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
    Training
    • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
    Employee Management
    • Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
    Multitasking
    • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
    Promoted to [Job Title] after [Number] months of employment.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
    Experience
    Operations Processor04/2013 to CurrentSynovus FinancialDouglasville, GA
    Process deposit transaction documents at the close of business daily. Accurately locate errors and make appropriate adjustments and corrections to deposit transaction correspondence to ensure the transactions are in balance. Identify deposit item processing corrections made the prior business day and for correction information to Account Services Supervisor Transfer blocks of batch runs. Additional duties include: Courtesy Amount Recognition (C.A.R.) item entry and batch total balancing. Scan documents into bank imaging system. Assist in preparation of outgoing mail, as needed.
    Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Maintained confidentiality of bank records and client information.
    12/2007 to 12/2007
    Accounting/Cash-room Manager08/2002 to 09/2012LEVY RESTAURANTS MGR Food ServicesAtlanta, GAAccomplishes accounting human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Achieves accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Handled cash and deposits using the proper accounting procedures and documentation. Managed payroll and time and attendance systems. Responded to employee inquiries regarding payroll and timekeeping. Monitored daily banking transactions. Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses. Processed terminations. Increased efficiency and alleviated work loads by creating a new Excel financial recording system. Entered weekly sales and customer count sheets for review by management. [Number] years of management experience. [Number] years of office experience. Ensured that team member responsibilities were defined and understood. Established and maintained effective communication system. Identified and drove creative solutions for problems. Recruited, retained and developed staff. Cultivated strong working relations with other industry executives. Planned, directed and monitored regulatory operations. Assessed the need for new or enhanced systems and applications. Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices. Assessed customer needs and responded to questions. Bagged merchandise by following standard procedures. Worked with customer service to resolve issues. Worked overtime shifts during busy periods.
    Education
    Associate of Applied Science: AccountingSouthern Crescent Technical CollegeMcDonough, GA, USA
    Skills
    Developing Budgets, Legal Compliance, Tracking Budget Expenses, SFAS Rules, Accounting, Managing Processes, Reporting Research Results, Management Proficiency, Coordination, Motivating Others, Attention to Detail. Ability to work independently and accurately meet daily deadlines. Proficient in basic math skills. Professional verbal and written communication skills. Confident working knowledge of Microsoft Excel , Word , Outlook . Desire to work in harmony within department and with other departments. 
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    Resume Overview

    Companies Worked For:

    • Synovus Financial
    • LEVY RESTAURANTS MGR Food Services

    School Attended

    • Southern Crescent Technical College

    Job Titles Held:

    • Operations Processor
    • Accounting/Cash-room Manager

    Degrees

    • Associate of Applied Science : Accounting

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