Extensive experience launching & managing sustainable, efficient, and responsive customer-centric programs, services, facilities, and processes.
•Turns around low-performing operations.
•Manages according to “best practices.”
•Completes projects on-budget and on-time.
•Organizes and maintains large amounts of data/information.
•Develops social media, publications, and web-based content.
Managed four accelerated degree program instructional sites. Authored plan to develop rebranded regional campuses and locate them in key Connecticut markets.
Launched & managed a new campus at the Pratt & Whitney World Headquarters.
Led facilities maintenance/contract services, personnel, fiscal & administrative operations, and capital improvements for a 1,888 beds/650,000 S.F. housing system across two campuses.
Launched a new housing operation. Oversaw campus dining, student center operations, administrative operations, $4.9-million budget, and personnel.
Restored fiscal sustainability to this campus housing, dining, and campus shuttlebus operation on a metropolitan campus.
Increased housing 21% to capacity, and made the child care center self-sustaining.
Master of Science, College Student Personnel & Counseling, University of Southern Mississippi, Hattiesburg.
Bachelor of Arts, Music Education, University of Southern Mississippi, Hattiesburg.
Other Skills: Microsoft Office 2013, Microsoft PM, Banner, CRM, Datatel Colleague, CAD.
Association of College and University Housing Officers-International
International Facility Management Association
National Association of College Auxiliary Services
National Association of Student Personnel Administrators
Administrative Operations, Central Office, Staffing, Budget, Academic Advising, Databases, Design/build, Operations Management, Facilities Management, Best Practices, Business Services, Buying/procurement, Collections, Inventory Control, Social Media, Customer Relationship Management, Datatel, Microsoft Office, Ms Office
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