operations manager resume example with 6 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Senior Leader with over 20 years of military service and extensive operational experience. Prepares and presents developed sustainable solutions, risk management and resource maximization briefings. Led high-performance teams, effectively executed objectives through flexible leadership and mentoring to achieve productivity gains. Approachable team leader, easily able to communicate and builds rapport with subordinates, peers and senior management to boost work out and morale. Places strong emphasis on team collaboration through team management.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
01/2011 to 01/2013
Operations Manager – Wilmington, IL,
US Air Force, 59th Medical Operations Squadron Managed daily operations for 420 personnel, four major departments and 100K clinic visits annually.
Efficiently streamlined operations and improved productivity through effective reporting, computer system integrity, data collection and internal and external customer communication.
Performed functions specified by Base Realignment and Closure law - managed project to transform Emergency Room Services into Urgent Care and Ambulatory Response Clinic - integrated 140 staff positons with SAMMC.
Effectively coordinated transformation of Kelly AFB radiology mission to services at Lackland AFB.
Develop operational and strategic goals for department's future endeavors.
Oversaw personnel performance evaluation and resolved disciplinary and administrative issues.
Utilized metrics to justify acquisition of 12 contract nursing personnel.
Provide supervisory oversight for personnel performance evaluations.
Conduct interviews for new hire and secure best qualified candidates for managerial advancement.
Used Air Force Smart Operations for the 21st Century to identify training deficiencies and develop proposed training solutions.
01/2008 to 01/2010
Imaging ManagerJones Lange Lasalle Inc. – Silverthorne, CO,
59th Radiology Squadron Managed, led, planned and directed operations of 66 military and civilian personnel.
Effectively manage workload data and schedule to support In-and-Out-patient clinics with 24 hour imaging support.
Ensured members were trained, equipped, and ready to support 94,000 medical beneficiaries.
Adhered to Air Force regulations and local policies to ensure availability of staff and resource to support radiology internship training program.
Conducted interviews of potential employees and processed separating and relocating members.
Project Manager, monitored installation and training for $6 million Picture Archiving and Communication System.
01/2006 to 01/2008
Contracting Officer Representative Plans and Analysis Program Manager – , , Japan
US Air Force 374th Inspector General's Office Analyzed installation organizational and management programs to determine capabilities and vulnerabilities.
Coordinated evaluation scenarios to best assess effectiveness of policies and operational needs.
Result-oriented Inspection Team Leader, guided 120 inspectors, evaluated the mission competencies and susceptibilities of 17 installations entities and 2700 assigned personnel.
Gathered and analyzed findings into comprehensive summary report for higher headquarters assessment.
Evaluated and verified organizations established procedures, policies and regulations to determine mission compliance.
Identified "Best Practices", recommended improvements and shortfalls; communicated findings to installation commander.
Utilized subject matter experts to verify the validity of recommended solutions prior to elevating to higher Headquarters approval.
Generated and presented Inspector General's Office weekly compliance briefing to Senior Executive and organization leaders.
Education
Expected in Mar 2016 to to
Masters of Business Administration (MBA): Procurements and Acquisitions Webster University - St Louis, Mo GPA: Procurements and Acquisitions
Expected in to to
Bachelor's Degree: HealthCare Management and Administration National Louis University - Chicago, IL GPA: HealthCare Management and Administration
Expected in to to
Associate Degree: Ultrasound Technologist Community College Of The Air Force - Maxwell, AL GPA: Ultrasound Technologist
Expected in to to
Associate Degree: Applied Science Radiologic Technology Belleville Area College - Belleville, IL GPA: Applied Science Radiologic Technology
Expected in to to
Active Training/Certifications
*Professional Managers Certification: Community College of the Air Force - , GPA:
Expected in to to
Essentials of Project Management Certificate, Villanova University
*Organizational Effectiveness Certificate, Villanova University
*Human Resource Management Certificate: Villanova University - , GPA:
Expected in to to
American Registry of Radiologic Technologist - Certified
*American Registry of Diagnostic Medical Sonographer - Certified: - , GPA:
Interests
Marathon Project Manager; planned, coordinated, and directed the actions leading to successful event for 30K participants
Additional Information
Volunteer/Community involvement
*Marathon Project Manager; planned, coordinated, and directed the actions leading to successful event for 30K participants
Skills
administrative, Air Force, data collection, Human Resource Management, imaging, Inspection, Inspector, Team Leader, law, managerial, Office, nursing, Organizational, personnel, policies, Project Management, Radiology, reporting, strategic, supervisory, Urgent Care
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Resume Overview
School Attended
Webster University
National Louis University
Community College Of The Air Force
Belleville Area College
Community College of the Air Force
Villanova University
Job Titles Held:
Operations Manager
Imaging Manager
Contracting Officer Representative Plans and Analysis Program Manager
Degrees
Masters of Business Administration (MBA)
Bachelor's Degree
Associate Degree
Associate Degree
Active Training/Certifications
*Professional Managers Certification
Essentials of Project Management Certificate, Villanova University
*Organizational Effectiveness Certificate, Villanova University
*Human Resource Management Certificate
American Registry of Radiologic Technologist - Certified
*American Registry of Diagnostic Medical Sonographer - Certified