Operations Director with over fifteen years experience leading the financial service functions of operations with up to 300 employees and $50 Million in sales. Recognized for ability to identify continuous change actions to reduce cost, enhance quality, and increase margins. Supervised up to 13 direct reports with responsibilities in customer service, credit, collections, planning, forecasting, information systems, documentation, and general ledger. Led several conversions bringing in new systems on or ahead of schedule and on or below budget. Enjoy driving new improvements.
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