Results-driven Management professional with 20 years of experience in construction operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Skills
Business Process Re-Engineering
Planning and Implementation
Goal Setting
Cost Reduction and Containment
Inventory Management
Operations Monitoring
Problem-Solving
Team Leadership
Performance Monitoring
Incidents Management
Contract Review and Recommendations
Maintaining Compliance
Workforce Training
Multi-Unit Operations Management
Staff Management
Decision Making
Policies and Procedures Implementation
Staff Training
Customer Service
Performance Reporting
Staff Training and Development
Employee Motivation
Supplier Monitoring
Sales Promotion
Performance Assessment
Management Team Building
Training Management
Hiring and Onboarding
Quality Assurance
Experience
12/2018 to Current
Operations ManagerXpo Logistics Inc. – Hillsboro, OR,
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed scheduling, training and inventory control.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Built strong operational teams to meet process and production demands.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Addressed customer concerns with suitable solutions.
Motivated and evaluated personnel for performance improvement and goal achievement.
Guided employees on understanding and meeting changing customer needs and expectations.
Delivered positive customer experiences by implementing effective quality assurance practices.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Analyzed and controlled materials, supplies and equipment operational expenses.
Oversaw financial management, budget management, accounting and payroll activities.
Connected with clients and developed strategies to achieve sales and customer service goals.
Enforced federal, state, local and company rules for safety and operations.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Responded to information requests from superiors, providing specific documentation.
Improved morale and management communication by creating employee recognition and rewards practices.
Conducted employee observations and documented findings.
Collaborated with team leaders on quality audits.
Planned delivery routing, team workflows and promotional initiatives.
Monitored resource use to achieve set goals within budget constraints.
Collected customer fees, managed refunds and provided complete sales documentation.
Generated performance and labor strategies to compete in new and existing markets.
08/2017 to 12/2018
Site SupervisorLaz Parking – West Hartford, CT,
Monitored construction tasks to meet tight schedules and complete projects on time.
Oversee all concrete demo,forming and pouring. Roadway work and private commerical construction. Project ranging from 100k to 10.5 million
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Allocated material and labor resources to promote on-time and under-budget project completion.
Monitored project progress to enforce adherence to deadlines and quality standards.
Communicated daily progress and incident reports to clients and corporate offices.
Resolved work issues and team conflicts to promote progress on complex projects.
Completed and distributed accurate and informative progress reports and project records to management.
Maintained access control procedures set by property managers.
Reported project progress, site problems and labor status to supervisors.
07/2016 to 08/2018
Lead Maintenance TechnicianFrontier Waste Midco Llc – San Marcos, TX,
Inspected, replaced and repaired defective parts and completed preventive maintenance.
Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
Oversaw predictive and preventive maintenance of equipment.
Enforced compliance with quality standards to maintain production requirements and sustain business operations.
Replaced and repaired damaged windows, doors, walls as well as cabinetry through carpentry expertise.
Provided high-quality flooring repairs and installations by laying tile, carpet and lvt
Applied clear understanding of electricity to repairs for electrical wiring systems, lighting and switching components.
06/2002 to 07/2015
SuperintendentEmj Construction – Chattanooga, TN,
Maintained safe work site by implementing safety requirements and good housekeeping regulations.
Oversee the daily operations of concrete peering. I have lifted anything from a 2500 sqf home to a 40 storie high rise
Attended and participated in progress and project meetings.
Oversaw employee productivity to enforce efficient use of materials and equipment.
Provided technical guidance and assistance in resolving day-to-day construction problems.
Monitored construction schedule to deliver highest quality product on time and within budget.
Evaluated plans and inspected ongoing construction to keep work in line with project goals.
Recognized and enforced quality standards through daily inspection of construction sites.
Oversaw complete construction process to maximize quality, cost controls and efficiency.
Coordinated installation activities for projects to promote smooth workflow and achieve quality standards.
Delegated duties to employees based on skillset.
Prepared and planned worksites to help jobs run smoothly.
Managed projects by coordinating materials, inspections and contractor tasks.
Education and Training
Expected in 05/2002 to to
High School Diploma: Norwood High School - Norwood ,OH, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.