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operations manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
To obtain a challenging and rewarding career in the healthcare field that will enable me to grow my skills while working within a dynamic team and work environment. I am a motivated and innovative professional with a diverse healthcare background in Radiology and Healthcare management.
Education and Training
Bachelor's Degree: Health Services Administration, Expected in 6 2013
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Colorado Technical University - Colorado Springs, Colorado
GPA: Graduate with honors, Summa Cum Laude GPA: 3.95
Status - Graduate with honors, Summa Cum Laude Health Services Administration GPA: 3.95
Recognized as a Who's Who in American Junior Colleges 2003 Board Certified by the American Registry of Radiologic Technologists (ARRT), registered in Radiology. With additional training in Computed Tomography (CT) and Endovascular special procedures Basic and Advanced GE PACS Training Course: , Expected in 1 2009
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GE Healthcare Information Technologies Arizona Heart Hospital - Waukesha Phoenix, WI AZ
GPA:
Status -
Associate of Applied Science: Radiographic Technology, Expected in 1 2003
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Iowa Central Community College - Fort Dodge, IA
GPA: GPA: 3.50
Status - Radiographic Technology GPA: 3.50
Skill Highlights
  • Microsoft Office (Excel, Word, PowerPoint, Outlook), Microsoft Project
  • GE Centricity PACS
  • Electronic Medical Record:
  • MEDITECH
  • Cerner
  • Epic
  • Amazing Charts
  • UpDox
Professional Experience
Operations Manager, 04/2014 - 08/2014
United Site Services , ,
  • DExpertly planned, coordinated, organized and directed all operations of the agency. Developed, implemented, and managed the startup of the House Call division of Smart Clinic LLC.
  • Created and developed the business and marketing plan for the implementation of a House Call business in Southern Minnesota and Northern Iowa.
  • Developed the Patient Portal for electronic patient access to healthcare providers and their medical records for higher quality patient care, while meeting MEDICARE Stage 2 Meaningful Use standards.
Diagnostic Imaging Manager, 2014 - 04/2014
Kaiser Permanente , ,
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.iology personnel at the Sanford Jackson Medical Center and Lakefield Clinic.
  • Ensured personnel are trained and equipped in the modalities of General X-Ray, CT, Ultrasound, DEXA, Spirometry and EKG's.
  • Coordinated mobile MRI, Mammography, and Nuclear Medicine services for the medical center.
  • Performed procedures and examinations in Computed Tomography, General Radiology, and Bone Density procedures.
PACS Administrator/Radiology and Computed Tomography Technologist, 09/2003 - 09/2011
Partners Healthcare System , ,
  • Imaging Services Department PACS Administrator; coordinated with Fairmont Hospital Administration and the Hospital PACS committee in the development, design, and implementation of the Fairmont Medical Center PACS system from 2007 to 2008; took a concept and made it reality Provided procedures, training, user information materials, and supervision for Imaging Services physicians, technicians, locally and at distributed facilities on PACS system utilization.
  • Efforts eliminated potential workflow risks, provided all personnel and facilities with seamless system access Created, developed, and communicated critical points of interest and courses of action, to Senior Leaders on Mayo Clinic Health System Radiology Council.
  • Exercised leadership, problem solving, negotiation skills and diplomacy with Mayo Clinic Health System-Fairmont physicians, staff and personnel; initiated culture change from old film capabilities to new electronic imaging technologies; overcame tough challenges and achieved this conversion in a minimal time.
  • Performed procedures and examinations in Computed Tomography, General Radiology, Bone Density, Fluoroscopy, and Surgical and Endovascular C-Arm procedures.
Signal Support Systems Specialist, 11/1994 - 11/1998
U.S. Army City, STATE,
  • Unit level Communications Non-Commissioned Officer with Secret Security Clearance, tasked with installing, maintaining, troubleshooting and training personnel on digital and voice communications systems for a Mechanized Field Artillery Battery and Field Artillery Forward Observers.
  • Developed and implemented training for U.S.
  • Army personnel as the Unit level Nuclear, Biological, and Chemical Defense officer.
  • Trained and supervised personnel on defensive measures and decontamination procedures for Nuclear, Biological, and Chemical conditions and attacks.
  • Awarded and achieved several U.S.
  • Army awards and decorations.
  • Honorably Discharged Served 4 years with distinction and successful service.
Skills
Army, Basic, C, Charts, concept, conversion, Council, film, Imaging, leadership, marketing plan, materials, MEDITECH, access, Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Project, Word, negotiation, PACS, personnel, problem solving, quality, reality, Security Clearance, supervision, troubleshooting, voice communications, workflow

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Resume Overview

School Attended

  • Colorado Technical University
  • GE Healthcare Information Technologies Arizona Heart Hospital
  • Iowa Central Community College

Job Titles Held:

  • Operations Manager
  • Diagnostic Imaging Manager
  • PACS Administrator/Radiology and Computed Tomography Technologist
  • Signal Support Systems Specialist

Degrees

  • Bachelor's Degree
  • Recognized as a Who's Who in American Junior Colleges 2003 Board Certified by the American Registry of Radiologic Technologists (ARRT), registered in Radiology. With additional training in Computed Tomography (CT) and Endovascular special procedures Basic and Advanced GE PACS Training Course
  • Associate of Applied Science

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